Find all hotels by Idea Hotels in Surano from AED 615

"Staff was amazingly helpful and friendly. Food delicious. Pool area relaxing and beautiful. Wish we had booked a longer stay. "

"All hotel staff went above and beyond to make my stay excellent , absolutely nothing was a problem to the. They were helpful and on hand when required and discreet when needed. Would stay there again in a heartbeat "

"Great hotel with amazing views. The breakfast was soo good! "

"Amazing "

"Stay at this property! Their breakfast buffet is awesome, they serve bacon/eggs, delicious fresh pastries and fruit and a whole lot more. City center is about a 12 minute walk where there are plenty of restaurant options. "

"Martina, at reception, was outstanding. We had to switch hotels because of construction work and she handled the switch easily. The room was excellent and we have no complaints at all"

"Great location. Breakfast was really good and staff were wonderful attending to our needs. "

"Great place. Really good breakfast. Easy to get to the main historic center."

"My first impressions were that this is a well- appointed and sophisticated resort. The design is beautiful, but be aware that the entire resort is terraced off into multiple levels, so there is lots of stairs. However, there are some strategically located elevators for those that have trouble navigating flights of stairs. My stay was during the first weekend of October 2024 and little did I know, that this is already considered the “off-season“. While that means more affordable lodging rates, it also means a muted vibe and a reduced level of services I’d expect in a 4-star resort. Moreover, the resort is situated outside of town and a visit to the seafront, restaurants , and shops meant a 15 to 20 minute walk. While the resort does have a shuttle van, it was not in operation to transport guests to/from the seafront or the train station (I walked a mile/1.6 km with luggage from the station on check-in day). Uber was not available and no local buses were running in October. The on-site restaurant was mediocre, with the exception of the breakfast which was great! There are 2 tiny bars, but a full-service lounge is needed. But despite these criticisms for the resort as a whole, I must say that ALL of the staff I interacted with during my stay was friendly, professional and accommodating. They exhibited pride in what they did for guests. Overall, I would still recommend a stay here. But be sure to ask a lot of questions about seasonal services before you book or visit. "