"Meine Reservierung lag angeblich nicht vor ebenso meine Bezahlung!? Nach30 Stunden Anreise blieb mir nichts anderes übrig als nochmals zu bezahlen. Morgens um 6:30 wurde ich aus dem Schlaf geklingelt um nochmals 9€ zu bezahlen, keine Ahnung wofür! Kommunikation war nur in Spanisch möglich das ich leider nicht beherrsche. Nach langer Anreise eine schlimme Erfahrung. Einzig die Hilfe der „guten Seele“ die offensichtlich für die sauberen Zimmer zuständig war verdanke ich ein Bett für die Nacht. Die...
"Meine Reservierung lag angeblich nicht vor ebenso meine Bezahlung!? Nach30 Stunden Anreise blieb mir nichts anderes übrig als nochmals zu bezahlen. Morgens um 6:30 wurde ich aus dem Schlaf geklingelt um nochmals 9€ zu bezahlen, keine Ahnung wofür! Kommunikation war nur in Spanisch möglich das ich leider nicht beherrsche. Nach langer Anreise eine schlimme Erfahrung. Einzig die Hilfe der „guten Seele“ die offensichtlich für die sauberen Zimmer zuständig war verdanke ich ein Bett für die Nacht. Die...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Hyatt Santiago Vitacura is a great hotel- the room was very spacious and had amazing views of Los Andes. The staff was very friendly and responded to many of our questions providing recommendations about the area and clarifying any questions we had.The hotel is in a great area (safe and modern). We used Uber for transportation and worked well
Hyatt Santiago Vitacura is a great hotel- the room was very spacious and had amazing views of Los Andes. The staff was very friendly and responded to many of our questions providing recommendations about the area and clarifying any questions we had.The hotel is in a great area (safe and modern). We used Uber for transportation and worked well
Elizabeth
Reviewed November 25, 2022Reviewed November 25, 2022
It was a great location, and the staff was super friendly. It is 5 minutes from the airport. My only recommendation is to have their shuttle running more often. It runs every hour.
It was a great location, and the staff was super friendly. It is 5 minutes from the airport. My only recommendation is to have their shuttle running more often. It runs every hour.
The staff were amazing. They went above and beyond to please.
Using Uber is fast, clean, and cheap for all excursions. The Concierge team arranged any activity and we so very helpful. Most questions and requests could be asked and replied via what’s app- which helped a lot without Spanish translations.
We came for the 2023 Pan AM Games to support our athlete daughter and the whole staff cheered us on! They even surprised us with a late night treat of balloons, a framed photo of her, and...
The staff were amazing. They went above and beyond to please.
Using Uber is fast, clean, and cheap for all excursions. The Concierge team arranged any activity and we so very helpful. Most questions and requests could be asked and replied via what’s app- which helped a lot without Spanish translations.
We came for the 2023 Pan AM Games to support our athlete daughter and the whole staff cheered us on! They even surprised us with a late night treat of balloons, a framed photo of her, and...
PAMELA
Reviewed October 30, 2023Reviewed October 30, 2023
Super location. Modern and clean design. Top Floor is a great place to hangout or conduct business meetings. Friendly stuff and buffet breakfast add good value for our stay. 4 bottles of water and 4 coffee pods are included in every room no matter how many nights are booked.
Super location. Modern and clean design. Top Floor is a great place to hangout or conduct business meetings. Friendly stuff and buffet breakfast add good value for our stay. 4 bottles of water and 4 coffee pods are included in every room no matter how many nights are booked.
This hotel is great. Here is what stood out:
1. Rooms are very comfy with nice, hot showers
2. Breakfast is included and it is a fresh, hot breakfast rather than a generic buffet
3. The neighborhood is popping with all kinds of things to do in the immediate area
4. The service was really friendly, the clerks were helpful and went out of their way to book activities (massage, mani-pedi, airport transfer) for me
5. The building is super safe. They require you to buzz in and someone comes out and...
This hotel is great. Here is what stood out:
1. Rooms are very comfy with nice, hot showers
2. Breakfast is included and it is a fresh, hot breakfast rather than a generic buffet
3. The neighborhood is popping with all kinds of things to do in the immediate area
4. The service was really friendly, the clerks were helpful and went out of their way to book activities (massage, mani-pedi, airport transfer) for me
5. The building is super safe. They require you to buzz in and someone comes out and...
jenny
Reviewed November 28, 2022Reviewed November 28, 2022
We had a wonderful time in Santiago, partially due to our accommodations. The location is most convenient to attractions as well as the metro should you want to navigate the city. The homemade breads each morning were scrumptious and the overall selection was extensive. The beds were comfy and the rooms were stylish. The staff speaks English which was a huge help when planning the days activities. I highly recommend this boutique hotel!!
We had a wonderful time in Santiago, partially due to our accommodations. The location is most convenient to attractions as well as the metro should you want to navigate the city. The homemade breads each morning were scrumptious and the overall selection was extensive. The beds were comfy and the rooms were stylish. The staff speaks English which was a huge help when planning the days activities. I highly recommend this boutique hotel!!
Hotel was very clean and modern. Staff was very friendly and catered to your needs. Great location and walking distance to a lot restaurants, metro and shopping.
Hotel was very clean and modern. Staff was very friendly and catered to your needs. Great location and walking distance to a lot restaurants, metro and shopping.
The airport shuttle is a big reason why we selected this hotel. Good breakfast. There is a restaurant on site, but to go elsewhere for food you will need an Uber or taxi.
The airport shuttle is a big reason why we selected this hotel. Good breakfast. There is a restaurant on site, but to go elsewhere for food you will need an Uber or taxi.
Greg
Reviewed January 22, 2024Reviewed January 22, 2024
The hotel was and the staff was very helpful. We had a ride to the airport booked with the desk but when it wasn't on time, the staff wanted to book us with their own costlier ride. They claimed not to know what the ride - Viptour- was. Glad the ride showed up 20 min late. and we didn't rebook with the hotel for twice+ the cost. Because the hotel was so far from city central we learned to take the Metro (easy) but we were always 1st loaded on to city tours with Touristour and had a long ride to...
The hotel was and the staff was very helpful. We had a ride to the airport booked with the desk but when it wasn't on time, the staff wanted to book us with their own costlier ride. They claimed not to know what the ride - Viptour- was. Glad the ride showed up 20 min late. and we didn't rebook with the hotel for twice+ the cost. Because the hotel was so far from city central we learned to take the Metro (easy) but we were always 1st loaded on to city tours with Touristour and had a long ride to...
The service my wife and I received was excellent, especially from Mr. Alfonso and Ms. Alison, who assisted us even before our arrival. Throughout our one-week stay, they were always helpful in recommending activities and places to visit in Santiago.
The location is excellent, in a quiet neighborhood and very close to the metro station, making it a great choice for those who wish to use public transportation.
We would definitely stay at this hotel again on our next visit to Santiago!
The service my wife and I received was excellent, especially from Mr. Alfonso and Ms. Alison, who assisted us even before our arrival. Throughout our one-week stay, they were always helpful in recommending activities and places to visit in Santiago.
The location is excellent, in a quiet neighborhood and very close to the metro station, making it a great choice for those who wish to use public transportation.
We would definitely stay at this hotel again on our next visit to Santiago!
Fernando
Reviewed October 27, 2026Reviewed October 27, 2026