"Was this the most luxurious hotel I’ve stayed in? No. Was it the best maintained? No. But what will I always remember - on Christmas Day morning the staff left a box of biscuits and a Christmas card outside my door. This kind of attention to detail, plus genuinely lovely staff will mean I remember this hotel and Premier Inn as one of my favorite hotel experiences in the last 10 years. I say this as someone who has planned and run events in cities on every continent. Class act. "

"Room was very comfortable and quiet. Staff were extraordinarily and helpful."