Guest Houses in Thalang

"We recently stayed at Banyan Tree Phuket in a two-bedroom pool villa and unfortunately, the experience did not meet the expectations of a 5-star resort at this price point. The villa felt outdated, particularly the bathrooms, and overall lacked the level of comfort and refinement we expected. Basic details were missing — for example, only one bath towel per person was provided, and pool towels (both in-villa and at the main pool) were very worn, with visible threads coming out. The toilet did not work. Service recovery felt inconsistent. After raising concerns about breakfast, we were offered a much nicer, quieter alternative location for “special guests,” which was excellent — but it was unclear why this wasn’t offered from the start. Similarly, after further complaints, we were offered to move villas for the last two nights, but no proactive support was provided to facilitate the move, making it impractical for our family. Food quality was another disappointment. Room service and poolside options were very basic — for example, chicken nuggets appeared to be of low supermarket quality, with poor presentation. The main pool is beautiful, but sunbeds are outdated with worn mattresses and old towels. The beach club requires a shuttle and felt crowded and loud, lacking a relaxing atmosphere. Overall, this stay fell significantly below our previous experiences with the Banyan Tree brand (such as Bali and the Maldives), and did not reflect the level of luxury we expected. "

"Fresh, clean room, friendly staff."

"If you are looking for R&R, this place is for you, provided you can handle stairs. Our room was spacious and the sea view was beautiful. We had room 111. We truly believe it is the worst room they have. We were forewarned during check in that it was a distance away and involved stairs, but was the room that fit with our booking of king bed and sea view. We had 54 stairs to climb from our rm to the main lobby. 35 stairs to the restaurant. We couldn’t get to anything without stairs. We even had to go up one set of stairs and down another to get to the pool. We also like to sit out on our balcony after returning from the pool. Our balcony was directly above a staff area, so at times, was quite noisy. (Voices, a noisy water pump (?) I don’t know what the phone ext. was for our rm, but twice in 9 nights we received calls from other guests. The first was around midnight asking for water to be sent to their room. The second was at 1:45 am asking for help with their luggage. Both times we were sleeping. Speaking of pools, they are lovely (but in need of some work). Again, 8 steps down to the infinity pool and another 22 to the lower pool. Kudos to the chefs! We didn’t have one single meal that wasn’t delicious! Our second last night, we saw a daytime activity schedule at the top of the stairs near the lobby bar. Who knew!? They offer currency exchange, but not for Canadian $ There is literally nothing to do here. Beautiful place but 10 nights was too long. "

"The resort is ideal for a family vacation. Very friendly and hospitable staff that will help you with all. The rooms are clean and spacious. The Mai Khao plaza is 5min away."

"Rooms were excellent, clean and very comfortable. Swimming pool had plenty to do for kids with a "

"Excellent hotel, staff and pools, the splash park. The only downside - it is full of russians."

"Excellent beach, excellent service!"

"Good breakfast and comfortable spacious room with effective AC. For the price paid I thought this was good value in Phuket, 5 mins from the airport and only 15 mins to the beautiful beach."

"A 4 minute walk to Surin Beach (across the street) excel"