"スタッフの方々の笑顔がとても良かったです"

"El personal muy amable, la última noche la habitación tenía humedad y parte del techo se desprendió. Rápidamente nos acomodaron en otra habitación. El colchón del sofá cama en muy malas condiciones y se expresó la queja y no hicieron nada para remediarlo. El hotel es algo caro y si tienes que caminar para llegar a la avenida principal donde están las tiendas, big hop bus, etc."

"This is the second and the last time I stay at the Palmer. I like the proximity to certain landmarks and the beds were comfy but other than that, the bathroom wasn't clean, there was a lot of hair in the tub, the shower faucet handle was filled with black scum on the inside. There was also a piece undone metal on the bottom of the vanity that scraped my kid's foot. There was no complimentary coffee/tea which added to the disappointment. I was too tired to ask for a different room with 2 kids...

"The room was very clean but obviously showing jts age-peeling wall paper, broken window shade, semi repairs to the bathroom wall behind the toilet. The stay was excellent t in every other way, but they really should attend to these types of upgrades."

"Great location. Staff was professional and helpful. Restaurant State and Lake had great breakfast and ambience. Roof at theWit was amazing with a good happy hour, great ambience and vibe with city views."