"We stayed at Jacob Lake prior to the scheduled May 15 opening of the North Rim. The hours of services were very limited. The restaurant was not open, however, we were able to get meals at the bar. Breakfast was not available until 8:00 am - not ideal for hikers and others wanting an early start. We were given a phone number at check-in to call if we encountered ANY problems. We left two messages, but never received a call back.
There are no coffee pots or hairdryers in the rooms. Internet service is the slowest I have ever experienced. Our room in the motel was clean, except for ants and buckshot (?) pellets on the floor. This is a satisfactory place to stay if you need to be near the North Rim, and are okay with very basic amenities."