"I stayed at the Marriott Oakland City Center for approximately 10 days while preparing for and taking the California Bar Exam. Unfortunately, the experience was stressful and disappointing. My reservations were booked through Expedia but were not properly connected. Although I was repeatedly told the issue would be fixed, I had to return to the front desk and re-check in three separate times. Even then, information was not properly transferred. At one point, room service told me there was no...

"Jane at the front desk was incredibly helpful throughout our stay. From the moment we checked in, she was warm, courteous, and professional. She took the time to recommend great places to eat and fun things to do, which made our visit even more enjoyable. Her exceptional customer service and genuine hospitality made us feel truly welcome."

"The hotel staff is welcoming and outstanding. The room was comfortable and quiet. The room was equipped with a refrigerator and coffee maker. Every day the hotel provided a $30 food and beverage credit."