Find all hotels by Accor Hotels in Tottenham

"Clean "

"I called the night before to be assured that i could check in late as I would be traveling from out of the country and was told it would not be a problem. Upon arrival, there was a sign that said staff would not be there after 11pm with a number to call. I called the number about 10 times and no one picked up. I could see my room key sitting on the desk so i grabbed it at which point someone came out to greet me, the maintenance man. There was a slight language barrier which i don't fault him for it. He escorted us to the room and opened the door, a wave of heat exited which was unbearable. The room was 89°F/32°C (heated by a space heater). I advised the maintenance man that there was no way we could stay in that room. He called the manager, which was the same number that no one picked up for at the beginning and was told to switch our room. He then had to go back downstairs and get us a new room key which was a few doors down. Once in that room, the temperature was 66°F/18°C. I turned the thermostat to heat the room up and at no point did it ever let out any hot air but there was another space heater in this room. I'm assuming that the heat did not work at all on the hotel. There were also stains on the furniture in this new room. It was at this time we decided this was not the place for us. We told the maintenance man who then had to contact the manager again. For a luxury resort, i do not feel they were very luxurious. I hope this review helps anyone for future bookings. "

"Average hotel with great customer service!"

"👍"

"VERY overpriced but nice. Great location, friendly staff. "

"I reserved the room for 11 nights, however, I ended up staying there for only 9 nights due to an updated flight schedule to Australia. I highly recommend travellers consider "Cozy Rooms in Bright Walkout Suite - Newly Renovated 2026" for their next stop in Richmond Hill. The host provides a clean room and comfortable room for guests to stay in safety. I did not use the kitchen, therefore there are no comments to provide. The host also kindly offered me a parking spot when I arrived late at night, which was really helpful. The location and commute are convenient, between Bathurst and Yonge. One friendly piece of feedback, please replace the broken garbage bin and the rusted hand-wash bottle in the washroom. Overall impression, I was captivated by the beautiful front and back yards. Please inspect and seal any gaps around doors and windows to prevent ants from sneaking into the room's floor."

"Terrible service and amenities! I would not recommend this property to any guests. "

"Clean rooms, small shower though. Kitchen has microwave and fridge and sink, but no cook top nor dishes or pots. Very quiet, and darkening blinds. Comfortable bed and pillows. Good night sleep!"

"Excellent 😃❤️"