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"Beautiful hotel , fabulous staff who are very helpful and friendly . Amazing location . "

"Grand old hotel. Suited the Palermo vibe !"

"Great hotel, lovely staff, clean room, great location, would stay again. Spa was pretty expensive so didn’t book (example €35 for an hour in the jacuzzi 😳)"

"The room was spotless and the maid service impeccable. The restaurant serves were excellent and friendly. "

"We arrived to locked doors (for security) and when we were greeted she told us she wasn’t expecting anyone to check in. I showed our reservation and she apologized. We were given a different room than we booked, which had an upstairs, which is where the bathroom was, but not the bedroom. I specifically avoided booking this room type. I was then told our original room was not available and we would have to pay more to get another room type. Finally the settled and gave us the room on one floor. Our interactions with the staff were neither positive or negative, but neutral. It seemed we were a bother when we would engage. I didn’t like having to rattle the door every time we tried to come in. The location is good, not far from the market, and not far from the 4 corners. With the days being shorter in January, it was a bit uncomfortable waking some of the side streets in the dark. If I was to return to Palermo, I would consider staying here again, bit my preference would be to stay on one of the busy main streets, with the short dark days. Maybe longer sunny days would have felt different. "

"I stayed one night in Palermo, and since it’s almost impossible to find a hotel with parking in the city center, this hotel was a great find. It offers free parking, which is a huge advantage. The rooms are large and comfortable, the price is very affordable, and the reception staff is warm and friendly. Overall, it was a very comfortable and pleasant stay."

"The staff was kind but the room was a bit dirty."

"Clean and spacious room, location, pleasant staff, great check in and delicious breakfast buffet. "

"The location was great! It was centrally located but the room was totally quiet, even when it was busy just down the street. The room was comfortable, with a lot of seating options. They secured us an airport shuttle for our very early flight, which was amazingly convenient! The only drawback for this property was the shower, which had very low water pressure and little hot water. "