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"Very helpful and friendly staff at front dest"

"I had a lovely stay — the hotel was quiet and peaceful, perfect for unwinding after a busy day. It’s also very conveniently located, just a short walk from the metro, which made getting around the city incredibly easy. The pool area was a nice bonus — clean and relaxing — and the virtual service made lounging at the pool nice. I always look forward to the warm chocolate chip cookies (still just as delicious!), and I want to give a special mention to Francesco at the front desk. He was kind, soft-spoken, and made the experience feel personal and welcoming. Highly recommend for a comfortable, well-located stay with thoughtful touches."

"Lovely hotel, had a big, gorgeous room with a balcony to the front of the hotel. Breakfast was plentiful, very helpful staff. Can’t fault the hotel, would stay again, great location for funicular and train station. Frequent bus service , bus stop outside hotel "

"We landed late into Bergamo area so chose this hotel for location. It was only a ten minute walk from the airport then 15 minute taxi to Bergamo station the next morning. We were only there a short period of time but the staff were excellent and the room was very nice and comfortable. "

"I enjoyed my stay here. The reception area was spacious, and my twin room was comfortably sized and had good air conditioning. The real highlight of my stay was the exceptional staff. the reception was outstandingly kind, and incredibly helpful, making check-in and my entire stay smooth and enjoyable."

"great hotel, great stay, no complaints. "

"We were upgraded to a suite on arrival which was very big, modern and clean. We didn't visit the spa, which was included, so can't comment on that. We had pasta and drinks in the outdoor cafe which was lovely. We booked the shuttle back to the airport (for a small charge) for the next day, to get our bus to Peschiera. The staff were very friendly and helpful. Would definitely stay here again. "

"Very nice, clean and quiet. Love the art!"

"Lots of restaurants around and walking distance to upper city"