Find all hotels by Connections Tourism Management Mauritius in Trianon

"Front staff lacks training in handling fire hazard/emergency situations. AC took long to get fixed after which sparks caused a fire that I extinguished and informed the reception staff to get this looked at asap but there was no real sense of danger/urgency on their behalf, which indicates I was purposely put in a defective room and wasted 3-4 hrs of my stay. Check in took long to get done. Overall a poor experience. "

"Excellent, kid friendly. Service generally excellent with exception of very inefficient pool drinks service and occasional very grumpy member of staff. "

"Quality of property did not match the price, the food was terrible, the WiFi was shoddy, and there were no blankets on the bed — only sheets — so we were cold all night. We came from Lux Le Morne, which was truly luxurious, and the difference in quality was stark. This is the second Riu I’ve stayed at and the first was similar, so I’m inferring that this is just the brand and will not try another one."

"The room was well clean by Raginee every day very happy with that. Service at the restaurant was very poor the staff are very slow. "

"Very slow service. Poor management. "

"The room was in excellent condition, the catamaran tour was the highlight of our vacation. The crew of the catamaran treated us like family. "

"The cleaning staff were amazing and friendly and the room was well maintained. There were not enough loungers at the pool, which meant you had to get to the pool by 9:00am to get a place. Bar service was slow at all the bars. The resort is very busy and great if you like the constant traffic and noise. The service is much better and faster if you have an all inclusive package but is very costly compared to other resorts. It doesn’t have the best beach and is difficult to snorkel. I would recommend you research resorts in depth before booking. This resort was just not a good fit for the purpose of our travel but it’s beautiful. We were asked if we were there for a special occasion ahead of time, and we told them we were there for our honeymoon, but we’re not sure why we were asked as nothing was done different from other guests."

"When I landed, the shuttle was relatively easy to find, and I didn’t have to wait very long for it to turn up. The ride to the property was super quick, as it’s very conveniently located to MRU - around 5 minutes drive. Checkin was fast, and efficient and the lady at the front desk was lovely and seemed genuinely happy to be there. In my post flight haze, I forgot to take a note of her name. That being said, all the staff I interacted with were really nice people. The rooms are a decent size, and there was decent water pressure and plenty of hot water. The buffet breakfast was plentiful and delicious. There’s always a temptation to gorge oneself on the wide array of food provided but I restrained myself. I’d definitely stay there again should the need arise. "

"wonderful experience"