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"Room was spotless Staff were courteus "

"Clean rooms, a taxi service available at a discounted rate, fast Internet, spacious accommodations, and excellent customer service. I booked for my fussy 21-year-old son, and the above are his comments. "The only issue is that they had no swimming pool", he said. Yea right! For the price I paid, he is Lucky; he got excellent customer service. "

"The room was very clean, but cold, receptionist gave us another room as couldn’t get heating to work, had same problem with the next room. She couldn’t get it to work either but brought us a heater which warmed the room very quickly. She was very good & came back later to check it had warmed up. Would definitely recommend hotel to others"

"We often pick the graduate because we love the atmosphere, river views and location. Room was great as always.. Until we dropped something and looked under the bed.. Could do with a hoover. Other than that and the lack of black pudding.. The usual perfect stay. The staff are always welcoming, friendly and attentive. The balcony was bonus, even in December. "

"Spacious and quite rooms. Hot and powerful shower. What's not to like?"

"The room was very clean, the bed smelt really nice and was comfortable, the valet service was really helpful and polite. The receptionist professional and helpful. "

"Great stay"