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"Staff was so good. Very friendly and hard working. Food was excellent. Highly recommend to those who want a get-away."

"All staff were very friendly, the facility was clean, and there were plenty of amenities. The outside hot tub was very nice. The hotel is located far from Gora Station. If you have large luggage and need a ride to the station, you should book the hotel ride as soon as you check in. Otherwise, there are no taxis available in the morning. "

"Stayed two nights here while touring Japan from US. Really enjoyed our stay in a traditional Japanese Ryokan. The whole vibe was great, including provided kimonos, private dinner rooms, communal breakfast, multiple onsens, gorgeous garden. Meals were wonderfully traditional.Very laid back atmosphere but very professional and conscientious service. The front desk was very helpful."

"Beautiful hotel. The view on the balcony was superb. Staff were super friendly and helpful. Would definitely come back. "

"A beautiful hotel. We had a large and well appointed bedroom on 6th floor with a balcony overlooking the stunning green landscape with a spring water bath and swing chair. Staff can’t do enough and you feel very well looked after. Nice touches such as free drinks and ice cream. Wonderful onsen and Japanese garden. Very extensive breakfast buffet. It’s a large hotel and was very noisy when we arrived but was quiet and peaceful after that and had a wonderful air of calmness. Get very clear and detailed instructions from hotel on where to pick up shuttle bus from Gora station to hotel on arrival as this was very confusing from information given which needed to be much clearer. "

"I had a very relaxing stay at Fuji Onsen Resort and would definitely consider staying here again if I was in the area. The hotel is close to Fuji Q Highland bus and train station as well as walking distance from Kawaguchiko station which connects you to other parts of the area and beyond. I loved the onsen facilities at the hotel and thought the area was clean and well organised. Breakfast buffet was lovely and restaurant has great views of Mount Fuji."

"We loved the hotel! The breakfast was amazing. "

"Wonderful location, nice view"

"Excellent resort "