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Casa Altamar

3.0 star property
Casa Altamar's outdoor pool and lush gardens create a peaceful retreat where guests can relax in nature while attentive staff ensures a soothing escape

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Casa Altamar offers a genuinely tranquil atmosphere where natural gardens complement the inviting outdoor pool. Guests appreciate the consistently helpful staff while unwinding on the terrace. The property provides restorative spa options including deep-tissue massage treatments.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

View all photos for Double Room, 2 Queen Beds, Balcony, Garden View

1 bedroom, in-room safe, individually decorated, individually furnished

Double Room, 2 Queen Beds, Balcony, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Double Room, 2 Queen Beds, Balcony, Garden View

1 bedroom, in-room safe, individually decorated, individually furnished

Double Room, 2 Queen Beds, Balcony, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

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About the neighborhood

Located in Tulum, Casa Altamar is on the beach. While the natural beauty of Tulum National Park and Soliman Bay can be enjoyed by anyone, those looking for an activity can check out Riviera Maya Golf Club. Xel-Há Park and LabnaHa Ecopark Adventures are also worth visiting. Visit our Tulum travel guide
Map
Bahia Tankah Tres, Lote # 16, Tulum, QROO, 77781

What's nearby

  • Tulum National Park
    Tulum National Park
    8 min walk - 0.7 km
  • Jaguar Park
    Jaguar Park
    8 min walk - 0.7 km
  • 0_BXP44312
    Xel-Há Park
    9 min drive - 11.3 km
  • Tulum Mayan Ruins
    Tulum Mayan Ruins
    10 min drive - 10.6 km
  • Cenote Manatí
    5 min walk - 0.5 km

Getting around

  • Tulum Intl. Airport (TQO)
    57 min drive

Restaurants

  • La Cocina Del Pueblo
    9 min drive
  • Chula Vista
    9 min drive
  • Xula Vista Restaurant
    9 min drive
  • World Cafe
    6 min drive
  • Coco Cafe
    6 min drive

About this property

Casa Altamar

Hotel near Tulum National Park
Consider a stay at Casa Altamar and take advantage of a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a Swedish massage or other spa services. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), smoke-free premises, and concierge services
  • Tour/ticket assistance, a front-desk safe, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:30 AM to 11:30 AM for a fee: USD 30 to 35 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Mosquito nets
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 13 2026 to May 2 2027 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • One of the swimming pools
  • Beach
  • Breakfast
  • Daily housekeeping
  • Laundry facilities
  • Spa/Beauty services
The following facilities are closed seasonally each year. They will be closed from April 12 to December 31:
  • Bar/Lounge
  • Beach
  • Dining venue(s)
  • Laundry facilities
  • Parking area
  • Swimming pool
The property will be renovating from April 13 2026 to June 30 2027 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Exterior
  • Hallway
  • Laundry facilities
  • Lobby
  • Parking area
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 30 to 35 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casa Altamar Hotel
Casa Altamar Tulum
Casa Altamar Hotel Tulum

Frequently asked questions

Does Casa Altamar have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM. The pool is closed seasonally each year from April 12 to December 31. One of the pools will be unavailable from April 13 2026 to May 2 2027 (dates subject to change). The property will be renovating the pool from April 13 2026 to June 30 2027 (completion date subject to change).

Is Casa Altamar pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Casa Altamar?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Casa Altamar?

Check-out is at noon.

Where is Casa Altamar located?

Nestled on the beach, this Tulum hotel is within a 10-minute walk of Cenote Manatí and Tulum National Park. Soliman Bay and Jaguar Park are also within 2 mi (3 km).

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Reviews

Casa Altamar Reviews

9.8

Exceptional

10

Cleanliness

9.6

Amenities

10

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 93 out of 103 reviews
Rating 8 - Good. 9 out of 103 reviews
Rating 6 - Okay. 0 out of 103 reviews
Rating 4 - Poor. 1 out of 103 reviews
Rating 2 - Terrible. 0 out of 103 reviews

Reviews

Verified

10/10 Excellent

Cheri

Liked: Cleanliness, property conditions & facilities
Hospitality at this hotel was amazing. My room and view were perfection as well. I loved this small resort with the personalized service. The beach was relaxing. The hammocks on the dock and paddle boards were my favorite. I would definitely stay here again!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sophia

Liked: Cleanliness, amenities, property conditions & facilities
The staff went above and beyond to ensure we had a fabulous time. Shoutout to Arturo for making us feel welcome. The rooms were clean & the hotel has everything you could ever need. Was extremely happy, especially for the price. I would absolutely stay here again, we can't wait to come back!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
We had a very lovely and relaxing stay of 6 nights. The hotel is situated right on the beach of a bay with a reef, where you can walk up and down the beach. The hotel is very clean, the beds very comfortable, and the aircon very good. There are sockets at the head bedside. The restaurant is excellent - we didn't need to look anywhere else. The staff are very friendly and helpful. I would recommend getting a hire care, as the hotel is a little out from Tulum (which is also its charm - you can't have it both ways 😉).
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location. Good food and drink at fair prices on offer.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect and very good service! Wonderful view of the Ocean ! Delicious Food👍
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Casa Altamar exceeded our expectations. Everyone made us feel welcome and like family. Arturo and literally everyone feels like friends. Our room was beautiful, the food was to die for, and the uncrowded beach was exactly what we were looking for. So thank you to everyone at Casa Altamar for being just the best.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
This is a small, simple, elegant hotel, very well cared for by a devoted team. Casa Altamar has personality, nice design, beautiful wood finishing/furniture, woven rugs and lampshades, it feels connected to the location. The place is spotless, rooms are cleaned every day. The landscaping is naturalistic and very well done, exotic flowers and palms moving in the breeze. It’s also very functional, the windows have insect screens, it’s air conditioned, there’s a place to wash off sand by the doors. The water for food prep and drinking is purified, coffee, juice and fruit is freely available in the morning. This made me feel almost like a guest in a private home. The location is a 15 minute taxi ride from Tulum town, right on the beach, which is edged with palm trees. We swam every day in the warm sea, saw fishes and a manta ray. You can walk for hours along the beach. The staff here are very special and there is a happy vibe, the restaurant has a terrace with a sea view where you can hang out and enjoy freshly prepared delicious food. Sad to leave! Kudos to Arturo, Amin, John, Diane, Javier and all the staff. Tip: bring water shoes as there are some rocks getting into the sea. Also, you can get a collectiva bus into Tulum for about 35 pesos if you want to party or try other restaurants.
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a calm peaceful hotel. We paid for an ocean view room however our view was a pool view and the ocean could only be seen from the balcony. 20 mins drive to tulum central and the hotel zone. If interested to head that way, rent a car because taxis are very pricey. They offer kayaking, canoeing, paddle board in front of the hotel. When it gets dark, not much to do in the hotel as the restaurant closes at 9pm. No TV in the rooms. Overall, friendly staff and peaceful place to stay for a couple days.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations, well run, delicious restaurant Stayed here 6 nights, absolutely loved it! Beach - 30 feet water to door - kayaks, paddleboards, water shoes, etc. kayaked each day, and always got equipment - BEST place overall was 2 hammocks at end of the pier! Maintenance - many other properties have 'sargasso' problems - thick, smelly, decaying seaweed - Casa Altamar shovels and removes sargasso daily to keep beach clean - similar diligence cleaning bird poop off pier, vs other nearby hotels Staff - Arturo, Javier, Armin, and others all excellent! - learned our names, food preferences, assisted concerning sites, or refilling bottles - spoke English at least as well as my Spanish :) Restaurant - AMAZING! small menu, but everything *fresh*, well-prepared and presented - favs are tacos arracheras, skirt steak, and everything shrimp - directly above our room - but closes at 9:30PM. happy whole area quiet by 10PM Couple negatives - room advertised as having kitchenette, balcony, and 'laptop compatible safe' - no kitchen, or even mini-fridge in room - tiny (3 sq ft) area outside a sliding door just to hang clothes to dry - safe fits passports or smartphones max. not anchored, and weighs 5 pounds That I'm giving a 5-star review despite the issues says a lot about how great Casa Altamar is. These issues need fixed - with the room, or the listing. However, the property is just so stellar in general. Would definitely want to stay here again next time in Tulum!
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to explore Tulum. A home away from home
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Camilla

Liked: Cleanliness, property conditions & facilities
Yes it was very clean and lovely beach
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, property conditions & facilities
We loved our stay at Casa Altamar. The restaurant staff was gracious, helpful, and made our stay a delight. We enjoyed the small, quiet, private beach area as an alternative to a busy, large, noisy, resort.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the relaxing atmosphere and hospitable staff.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beachside stay

Amazing, staff always friendly, felt like home!
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful space.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Adelaide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and very comfortable, and the staff was amazing. They went above and beyond to make our stay enjoyable. I highly recommend this hotel to anyone looking to relax. The beach is just a minute away, and the property features a pier with hammocks, a swimming pool, and boards for exploring the water.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about this hotel. The location, the staff, the food, the vibe, and the views were unreal. I can’t wait to go back!
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Rebekah

Liked: Cleanliness, amenities, property conditions & facilities
Our room was beautiful, comfortable and spacious. We loved the pool and ocean access, and lounging on the beach. The staff at Casa Altamar were the best we met on our 2 week trip to Mexico. They were so kind, accommodating and thoughtful. Tulum is a unique destination, with different "zones," each with their own vibe. Casa Altamar is north of the town center and "party" beach area. That means you get a quiet and secluded beach (huge plus!) It is a 15min drive to town if you want to explore other parts of Tulum and there are only a few restaurant options nearby, though the hotel's own restaurant is tasty and reasonably priced for the area. It isn't a sandy entry-point beach but the water is beautiful to swim in, they provide snorkels, paddleboards and kayaks.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt so lucky to have our time at Casa Altimar! It's a sweet little boutique (gem) of a place that we'd certainly hope to travel back to. The friendly atmosphere, delicious food and gorgeous views for days along with the hammocks, sporting gear and loungers was just perfect! Thank you so much for a relaxing time.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Jeroen

Liked: Cleanliness, staff & service, amenities
This very sympathetic small scaled hotel offers you a high quality time of staying at a clean beach, clean room, great friendly staff and fantastic food from breakfast till diner. The aqurate and excellent housekeeping service makes it complete.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Christina Dahl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel and staff

What an amazing hotel with private beach and pool and bit outside of Tulum city. The staff was wonderful and they went above and beyond. The food on the hotel was also very good and the chef was up for making us food outside of the menu. I would for sure recommend this place for people who wants to visit to Tulum but don’t want to live in the busy, party area.
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Anja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful small and quite hotel off Tulum‘s main spots. Amazing views. Good food. And most important really great staff! Would recommend to family and frieds to stay there when in Mexico/Yucatan/Tulum area.
Verified

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful short stay at Casa Altamar. The room was very clean and quiet, the staff welcomed us and even made food for us after hours, and the location is gorgeous. I can't say enough about how friendly and helpful the staff were. And the restaurant is excellent! Would always recommend.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Chandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, secluded hotel

We had a great time relaxing on the beach; the service and food were impeccable! It is pretty secluded from other places, so if you want to travel around, I'd recommend having a car (though the road to the hotel is rough). We just hung out for 3 days, with walks along the beach.
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Anne-Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful and relaxing

As soon as we walked in, we felt welcomed by all the staff. Everybody has been lovely, the food was delicious, the view was incredible. It’s calm and relaxing. I recommend to everyone.
Stayed 2 nights in Jan 2024