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Hotel Casa Sofia Tulum with Pool

3.0 star property
Travelers find a peaceful escape at this hotel with an outdoor pool and sun loungers, just a short distance from the fascinating Tulum Mayan Ruins

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Hotel Casa Sofia Tulum offers a quiet retreat with an inviting outdoor pool where guests can relax in the sun. The property provides in-room WiFi and convenient luggage storage. Previous visitors particularly appreciate the well-situated location near the ancient ruins.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, iron/ironing board

Standard Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Hair dryer
Bathrobes
Minibar
Satellite channels
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | Minibar, in-room safe, desk, iron/ironing board

Standard Twin Room, 2 Double Beds

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Hair dryer
Bathrobes
Minibar
Satellite channels
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior

Holiday Inn Tulum by IHG

Tulum City Center
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 88 reviews
The price is AED 265
AED 333 total
includes taxes & fees
3 Apr - 4 Apr
Holiday Inn Tulum by IHG

About the neighborhood

Located in Tulum, Hotel Casa Sofia Tulum with Pool is in the city center. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Visit our Tulum travel guide
Map
Orion Norte entre Sagitario y Polar, Poniente region 003 lote 13, Tulum, QROO, 77780

What's nearby

  • The famous "Mayan Ruin at the glorious Beach" in Tulum. The site is part of a larger archeological site and gets VERY busy in spring. But it´s definitely worth a visit, since you can go for a swim after the cultural part ;-) #AquaTrove
    Jaguar Park
    3 min drive - 1.8 km
  • Dos Aguas Park
    5 min walk - 0.5 km
  • Hospital de Tulum
    11 min walk - 1.0 km
  • Hunab Lifestyle Center
    2 min drive - 1.4 km
  • Cenote Calavera
    3 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN)
    105 min drive

Restaurants

  • Rosina cafe
    3 min walk
  • Las Hijas De La Tostadas
    3 min walk
  • Don Cafeto
    2 min walk
  • Obsidiana
    2 min walk
  • El Mariachi Loco
    2 min walk

About this property

Hotel Casa Sofia Tulum with Pool

Hotel near Tulum Mayan Ruins
Hotel Casa Sofia Tulum with Pool provides a terrace and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Airport drop-off service (surcharge), a front-desk safe, and smoke-free premises
  • Luggage storage and tour/ticket assistance
Room features
All guestrooms at Hotel Casa Sofia Tulum with Pool offer thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and hair dryers
  • 21-inch TVs with satellite channels
  • Ceiling fans, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 350

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 1600 per person
  • Late check-out fee: MXN 350 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
There is limited hot water on site
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Casa Sofia Hotel Tulum
Casa Sofia Hotel
Casa Sofia Tulum
Casa Sofia
Hotel Casa Sofia Tulum
Casa Sofia Tulum With Pool
Hotel Casa Sofia Tulum with Pool Hotel
Hotel Casa Sofia Tulum with Pool Tulum
Hotel Casa Sofia Tulum with Pool Hotel Tulum

Frequently asked questions

Does Hotel Casa Sofia Tulum with Pool have a pool?

Yes, this property has an outdoor pool.

Is Hotel Casa Sofia Tulum with Pool pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Casa Sofia Tulum with Pool?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Casa Sofia Tulum with Pool?

Check-out is at noon. Late check-out is available for MXN 350 (subject to availability).

Does Hotel Casa Sofia Tulum with Pool provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 1600 per person applies.

Where is Hotel Casa Sofia Tulum with Pool located?

Located in Tulum City Center, this hotel is 0.3 mi (0.4 km) from Dos Aguas Park and 2.2 mi (3.5 km) from Tulum Mayan Ruins. Hospital de Tulum and Temple of Doom are also within 2 mi (3 km).

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Reviews

Hotel Casa Sofia Tulum with Pool Reviews

9.0

Wonderful

9.4

Cleanliness

8.2

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 56 out of 85 reviews
Rating 8 - Good. 21 out of 85 reviews
Rating 6 - Okay. 4 out of 85 reviews
Rating 4 - Poor. 2 out of 85 reviews
Rating 2 - Terrible. 2 out of 85 reviews

Reviews

10/10 Excellent

Sanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at this place. The location was perfect, the room was nice and the owner was very helpfull.
Stayed 3 nights in Sep 2023

10/10 Excellent

Deepa

Liked: Cleanliness, staff & service, property conditions & facilities
It is a small property without the bells and whistles of a large chain which enhances the experience. Very friendly service, room has everything you need and the location is very convenient. Jose had great suggestions for things to do and we wouldnt hesitate to stay here again.
Stayed 2 nights in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jose is a most gracious and helpful host. We spent a comfortable night in a pleasant atmosphere with good value. Sad they're not serving breakfast any more.
Stayed 1 night in Jan 2024

10/10 Excellent

Ka Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and Great value for Money!

Excellent location in the middle of Tulum, just 2 blocks from downtown Tulum. It's GOOD to keep a short distance from the non-stop music. Many restaurants around, not a problem for breakfast, lunch or dinner. The ADO bus station is on the Right of the main street, 10-15 mins walk; A taxi service center is on the Left of the main street, 5 mins walk. Room is small but cozy and clean. Wifi is smooth, Air-conditioning works well. The Hotel host, Mr. Jose Antonio very nice and helpful, he always make us feel warm. I would recommand this place if you would like to stay in town of Tulum.
Stayed 2 nights in Mar 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property owner was very nice & informative. The hotel was private & the accommodations were charming. Will stay again soon!
Stayed 2 nights in Mar 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed multiple times and locations around Tulum and this is a very clean and quiet location with excellent staff. Will definitely return in the near future. 👍👍👍

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet
Stayed 1 night in Oct 2023

10/10 Excellent

Fairle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the hotel is completely enclosed with locking gate. Although I arrived at night and wasn't sure where to find the entrance. Look for the doorbell! The pool is very small, the courtyard is beautiful. Room was clean with everything you need; bottled water, soap, shampoo, AC. Highly recommend.
Stayed 2 nights in Dec 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Casa Sofia. It was perfect for our diving trip. It is centrally located within two blocks of the dive shop we operated out of. Keep in mind that my kid and I went there with the purpose of diving in mind. This, it was a pretty rustic trip with few frills involved. We dived almost everyday and really looked at our hotel as a place to crash. It is within walking distance of everything in the center of town. For visiting the ruins, a taxi is easy to catch. Staff are friendly and accommodating. For travelers looking for the “all inclusive experience”, this is not your hotel. For those wanting a more traditional stay in the heart of a rapidly-expanding small Mexican city, it is perfect. I would and probably will stay at Hotel Casa Sofia again.
Stayed 8 nights in Jul 2022

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel au centre de Tulum Pueblo, bien situé pour le petit dej et les restaurants. Hôtel simple, charmant, très propre. Petite piscine pour se rafraîchir et beau toit terrasse. Patron très aimable, toujours prêt à nous renseigner. Très bon rapport qualité prix.
Stayed 3 nights in Apr 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôte extrêmement sympathique. Maison charmante. Piscine qui est un régal après une (trop) chaude journée. Seul défaut inévitable en centre ville : un peu de musique arrive de la rue principale jusqu'assez tard dans la nuit. Les collectivos et les bus ADO pour les attractions locales ne sont qu'à quelques blocs de distance. Nous retournerions probablement dans cet hôtel si nous devions à nouveau visiter Tulum et ses environs.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
excelente trato
Stayed 4 nights in Feb 2024

8/10 Good

matthew

Liked: Cleanliness, staff & service, property conditions & facilities

good value

the bed was not great, and the shower was poor at best. but still good value
Stayed 6 nights in Dec 2021

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel med charme

Hotellet er lille og charmerende og jeg synes godt om det, men der er nogle punkter som er mindre gode. Prisen er god, og det er beliggenheden også. Det ser ikke ud af meget fra gaden, men inde i gården er det flot og ret imponerende. Men det var lidt svært at finde, og parkering er på gaden. Værelset var ikke så stort så det kan være svært at finde plads til sine ting. Vandtrykket i bruseren var meget lavt, så det er ikke der man står og får varmen. Internettet havde udfald og var nogengange meget langsomt. Men alt taget i betragtning, synes jeg godt om dette hotel.
Stayed 2 nights in Nov 2021

10/10 Excellent

Lydia Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien servicio, cómodo las personas que te atienden son muy amables
Stayed 4 nights in Apr 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best bang for your buck

clean place and air conditioner worked well. great place to stay and cost was very cheap
Stayed 1 night in Nov 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty Nice

During the day the hotel looks beautiful, they have a rooftop which is gorgeous and the pool is very calm and tranquil. The bathroom was great and huge, the room was a little old style. Close to restaurants and main street of Tulum town.
Stayed 1 night in Nov 2020

10/10 Excellent

CECILIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gracias

buena ubicación, muy lindo ,limpio y cómodo
Stayed 1 night in Oct 2020

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL CERRADO

MUY MAL, EL HOTEL ESTABA CERRADO LLAME Y ME DIJERON QUE NO TENIA NINGUNA RESERVACION A MI NOMBRE, NIO ME RESOLVIERON. TUVE QUE IR A BUSCAR OTRO HOTEL
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the center of Tulum. Two blocks from the main street, restaurants and shops.
Stayed 1 night in Mar 2020

4/10 Poor

John

Disliked: Staff & service
Avoid this hotel. The owner is not very forthcoming or honest. They will upcharge you.
Stayed 1 night in Feb 2020

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, comfortable, everything working perfectly.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil, while being conveniently located near restaurants and public transportation.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super freundliches Personal. Immer pünktlicher Zimmerservice und alles sehr sauber. Zudem ist das Hotel sehr zentral gelegen, sodass man alles in Tulum zu Fuß erreichen kann.
Stayed 8 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Sophia is an authentic and charming place to stay. Friendly staff, clean rooms, great location.
Stayed 1 night in Jan 2020