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Hotel Milam, Michelin Key winner

4.0 star property
Hotel in Tulum with a full-service spa and bars

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Photo gallery for Hotel Milam, Michelin Key winner

Snack bar
Exterior detail
2 bars/lounges, swim-up bar, poolside bar
Outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas, sun loungers
Snack bar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
The current price is AED 1,238
AED 1,584 total
includes taxes & fees
28 Aug - 29 Aug

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Grand Room

Grand Room | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Grand Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Private pool
Air conditioning
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Designer toiletries
Private bathroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Premium Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Separate dining area
Private pool
Air conditioning
Dining table
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 95 sq m
  • 4 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Bed

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About the neighborhood

Map
Calle 10 Sur, La Veleta, Tulum, QROO, 77765

What's nearby

  • Tulum National Park - 7 min drive - 5.9 km
  • Gran Cenote - 7 min drive - 6.8 km
  • Tulum Beach - 10 min drive - 8.8 km
  • Tulum Mayan Ruins - 11 min drive - 7.0 km
  • Playa Paraiso - 12 min drive - 8.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive

Restaurants

  • ‪Sukhothai - ‬3 min drive
  • ‪El Camello Jr - ‬3 min drive
  • ‪La Taqueria Pinches Tacos Shop - ‬7 min walk
  • ‪Vaivén - ‬9 min walk
  • ‪La Consentida - ‬14 min walk

About this property

Hotel Milam, Michelin Key winner

Upscale hotel near Gran Cenote
You can look forward to a swim-up bar, a poolside bar, and laundry facilities at Hotel Milam, Michelin Key winner. Indulge in a deep-tissue massage, a body scrub, and a facial at the onsite spa. Be sure to enjoy a meal at MILAM, the on-site fine-dining restaurant. In addition to 2 bars and a hot tub, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers, pool umbrellas, and a swim-up bar
  • Continental breakfast (surcharge), bike rentals, and luggage storage
  • Massage treatment rooms
Room features
All guestrooms at Hotel Milam, Michelin Key winner feature comforts such as private pools and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Rainfall showers, designer toiletries, and hair dryers
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

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AED 1,323 total
includes taxes & fees
Aug 27 - Aug 28
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: MXN 650 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Private picnics

Restaurants on site

  • MILAM

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Outdoor pool
  • Outdoor pool (guest access)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Mud bath
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Private pool

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 650 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this property

Property is also known as

MILAM
Hotel Milam
Milam, Michelin Key Winner
Hotel Milam, Michelin Key winner Hotel
Hotel Milam, Michelin Key winner Tulum
Hotel Milam, Michelin Key winner Hotel Tulum

Frequently asked questions

Does Hotel Milam, Michelin Key winner have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–11:00 PM.

Is Hotel Milam, Michelin Key winner pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Milam, Michelin Key winner?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Milam, Michelin Key winner?

Check-out is at noon.

Where is Hotel Milam, Michelin Key winner located?

Located in La Veleta, this spa hotel is within 2 mi (3 km) of Holistika Art Walk, Hospital de Tulum, and Dos Aguas Park. Cenote Escondido and Cenote Cristal are also within 3 mi (5 km).

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Hotel Milam, Michelin Key winner Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 110 out of 125 reviews
Rating 8 - Good. 9 out of 125 reviews
Rating 6 - Okay. 3 out of 125 reviews
Rating 4 - Poor. 2 out of 125 reviews
Rating 2 - Terrible. 1 out of 125 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great luxury vibes
Stayed 2 nights in Jul 2025

10/10 Excellent

Emery E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

King

Liked: Cleanliness, staff & service, property conditions & facilities
Great scenery
Stayed 4 nights in Jul 2025

10/10 Excellent

Luis A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was absolutely stunning! The pool in the room was a nice touch and very unique .
Stayed 4 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
One of the best hotels I’ve stayed in Tulum. Very clean and spacious. Staff is incredible and super accommodating. I will recommend place to friends and family
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with attentive and friendly staff! The restaurant food was amazing!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Lorenis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent luxury experience. We loved to soend our honeymoon at Milam. We would definitely come back in the future
Stayed 4 nights in Jul 2025

10/10 Excellent

Quianna

Liked: Cleanliness, amenities, property conditions & facilities
My husband and I went to relax and enjoy his birthday! The hotel was amazing!
Stayed 3 nights in Jun 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serene and peaceful stay, would definitely recommend!
Stayed 5 nights in Mar 2025

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at hotel Milam! The food was delicious the staff were very pleasant and it was such a peaceful environment that we didn’t even need to go to the beach. I’d definitely revisit in the future. Also shoutout to Jay at the front desk his customer service was superb!
Stayed 5 nights in Jun 2025

10/10 Excellent

Stephenie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property look exactly like website. Staff were welcoming and helpful. Jay and Hy-me (please forgive me if the spelling is incorrect) were exceptional and took care of our needs. Great quiet couples getaway will definitely return.
Stayed 4 nights in Jun 2025

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and very Clean rooms. Exceptional service everybody was so nice they mad my stay very comfortable. I highly recommend.
Stayed 4 nights in May 2025

6/10 Okay

Cassey

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel aesthetic definitely exceeded my expectations , hotel Milam is beautiful however the food at the restaurant was not tasty and also i recommend using transportation from the airport rather the hotel because to go there it was $45… when we asking for airport drop off when our stay was over the driver tried to charge us $190 . So be very mindful of transportation from them
Stayed 3 nights in Jul 2025

10/10 Excellent

Ryied

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Jul 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is spectacular! It’s truly picture perfect!
Stayed 1 night in Mar 2025

10/10 Excellent

Khalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You will not be disappointed!
Stayed 1 night in Apr 2025

10/10 Excellent

Aliss

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had SUCH. Great time at this hotel. The service was fantastic, the front desk was always a WhatsApp away and worked so hard to make our trip unforgettable. We had so many great meals at the restaurant with fantastic drinks and every server was sweet and friendly. Will definitely recommend to anyone considering coming to tulum for a healing getaway.
Stayed 7 nights in Apr 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our group of 5 girls loved hotel, it was close to everything, 10 min drive to downtown and 15 mins to the beach. We had private transportation for our whole trip so it is convenient. The hotel is really nice, it has the Tulum jungle vibe. We got the 4 bedroom villas and loved it. Front desk was very helpful ans responsive thru WhatsApp when we needed something. We would definitely come back and stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, Great Staff, will definitely be back!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert Jr

The property was beautiful.
Stayed 5 nights in Feb 2025

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was flawless! Would highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing. The food was fantastic, service was wonderful, and everything was so beautiful. Lots of thoughtful touches. Would definitely stay here again, 10/10 recommend!
Stayed 3 nights in Feb 2025

10/10 Excellent

Elie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and Peaceful Stay at the Hotel Milam me and my wife had a wonderful experience at the hotel Milam in Mexico. Everyone was super friendly and welcoming. The place was very clean-housekeeping came every to tidy the room and make the bed. we'd come back to a fresh, comfortable space, and later someone would even stop by to ask if we wanted the bed adjusted for extra comfort. it's peaceful, quiet spot - perfect for a romantic gateway or just relaxing in calm environment with no noise or crowds. we highly recommend it if you looking to unwind. Just a couple of tips: bring mosquito spay if you plan to sit outside, and be aware that the road leading to the hotel isn't in the best condition. But once you're there, everything else is excellent!
Stayed 6 nights in Jul 2025

10/10 Excellent

era

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel ever , i am so happy I choose this property to spend my anniversary with my man . Great service, very clean , very friendly and it was beautiful wow . I will definitely visit again . Highly recommended.
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely fabulous. The grounds and room are top notch and maintained constantly to a high level. Staff are very attentive and speak English well. Food and drinks are high quality. Great bang for the buck!
Stayed 3 nights in Mar 2025