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KAN Tulum Hotel

3.5 star property
Adults-only hotel with a full-service spa and a nearby private beach

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Photo gallery for KAN Tulum Hotel

Outdoor pool, open 8:00 AM to 11:00 PM, sun loungers
Bar (on property)
Panoramic Studio Suite | Minibar, in-room safe, laptop workspace, blackout drapes
Interior
Exterior
Perched near Tulum Beach, Kan Hotel Tulum & Beach Clubs offers a haven of relaxation. Unwind by the outdoor pool with sun loungers or treat yourself to a rejuvenating massage at Kan Spa, then browse through the art gallery and designer stores on site. With free in-room WiFi, an outdoor ballroom for events and coworking spaces for productivity – you'll feel right at home.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Pool
  • Air conditioning

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe King Studio

Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe King Studio

Highlights

Yard
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Studio Infinity Pool 2

Deluxe King Studio Infinity Pool 2 | Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe King Studio Infinity Pool 2

Highlights

Yard
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Studio Suite

Panoramic Studio Suite | Minibar, in-room safe, laptop workspace, blackout drapes

Panoramic Studio Suite

Highlights

Yard
Soundproofed
Private plunge pool
Air conditioning
Kitchenette
Mini-fridge
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite

Highlights

Yard
Soundproofed
Private pool
Air conditioning
Kitchenette
Mini-fridge
2 bedrooms
Blackout drapes/curtains
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Panoramic Suite

Panoramic Suite | Minibar, in-room safe, laptop workspace, blackout drapes

Panoramic Suite

Highlights

Yard
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
2 bedrooms
Blackout drapes/curtains
Private bathroom
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe King Studio

Deluxe King Studio | Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe King Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
calle 17 poniente La Veleta, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 8 min drive - 3.2 km
  • Tulum Beach - 10 min drive - 4.6 km
  • Las Palmas Public Beach - 11 min drive - 4.6 km
  • Playa Paraiso - 12 min drive - 5.3 km
  • Tulum Mayan Ruins - 17 min drive - 6.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Delicia - ‬16 min walk
  • ‪Jasmine - ‬4 min drive
  • ‪Coco Cafe - ‬4 min drive
  • ‪Guacamole Club - ‬15 min walk
  • ‪La Consentida - ‬16 min walk

About this property

KAN Tulum Hotel

Hotel near Tulum Beach
At KAN Tulum Hotel, you can look forward to a beach bar, a poolside bar, and a terrace. Indulge in a deep-tissue massage, a body treatment, and aromatherapy at Kan Spa, the onsite spa. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as an art gallery on site and designer stores on site.
Other perks include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and coworking spaces
  • Multilingual staff, tour/ticket assistance, and a water dispenser
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at KAN Tulum Hotel feature comforts such as wet bars and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Rainfall showers, deep soaking tubs, and hair dryers
  • Private yards, wardrobes/closets, and eco-friendly cleaning products

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 350 to 1,500 per person
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Bicycle cleaning area
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Scooter/moped rentals

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Direct access to a private beach
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Lever door handles
  • No elevator
  • Smooth flooring in public areas
  • Well-lit path to entrance

More

  • 7 buildings
  • Art Deco architecture
  • Ballroom
  • Built in 2020
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchenette
  • Mini-fridge
  • Minibar
  • Stovetop
  • Wet bar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000 per accommodation, per night
  • A damage deposit of MXN 10000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 350 to 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Kan Tulum
KAN Tulum Hotel Hotel
KAN Tulum Hotel Tulum
Kan Tulum Adults Only
KAN Tulum Hotel Hotel Tulum
Kan Hotel Tulum Beach Clubs

Frequently asked questions

Does KAN Tulum Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–11:00 PM.

Is KAN Tulum Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at KAN Tulum Hotel?

Self parking is free at this property.

What time is check-in at KAN Tulum Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at KAN Tulum Hotel?

Check-out is at noon.

Where is KAN Tulum Hotel located?

Located in La Veleta, this spa hotel is 1.4 mi (2.3 km) from Dos Aguas Park and 2.3 mi (3.7 km) from Tulum Beach. Hospital de Tulum and Holistika Art Walk are also within 2 mi (3 km).

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KAN Tulum Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 58 out of 84 reviews
Rating 8 - Good. 11 out of 84 reviews
Rating 6 - Okay. 8 out of 84 reviews
Rating 4 - Poor. 4 out of 84 reviews
Rating 2 - Terrible. 3 out of 84 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, staff was great!
Stayed 5 nights in Jul 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and beautiful property.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the jungle. Plunge pool and cenote are amazing. Lovely staff, great restaurant
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the place, a lot. It’s private, and the staff are phenomenal. I went to them with several questions, and always got good answers. I talked to one of the owners, and complimented him on the staff. I recommend staying there. There is a cenote on the property, that has been incorporated into the hotel grounds.
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely a one of a kind Gem. Secluded and Private. Nestled in the Jungle of Tulum yet close to everything your heart desires.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was exceptional, with plenty of amazing vegan options. Definitely a place I'd recommend if you're not quite interested in the more boisterous beach club scene and want to be closer to true Tulum.
Stayed 4 nights in May 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful space, very serene. We stayed in the deluxe rooftop suite & there were not enough loungers to accomodate, also no coffee maker or plates etc. Staff was great & we finally recieved a 3rd lounge chair. All was lovely overall.
Stayed 1 night in Jan 2025

6/10 Okay

Kayla

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property was clean, well maintained, and very beautiful. Loved the cenote! however upon arrival, I had to ask about EVERYTHING, transportation to downtown, things to do, where to get towels for the pool, programs/ services offered onsite… They had a kitchenette, but did not have any pots, kettle, cup etc…
Stayed 5 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a private cenote was amazing
Stayed 2 nights in May 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best service & comfort

Kan hotel treated us like VIPs during our stay. We loved the relaxing ambiance and all of the staff were so friendly. Kan hotel seriously was the highlight of our entire trip to Tulum, so we definitely recommend staying here.
Stayed 4 nights in Feb 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Kan

Pros: the hotel is beautiful and the cenote is incredible for a little dip. We didn’t have time to visit the other cenotes around tulum during our trip so this was great to experience. The room itself was very comfortable with a king bed and full indoor bathroom and a/c. Cons: they charged me $25 for getting two lines of mascara on a hand towel when no other black towels or make up remover wipes, cotton pads, etc were provided. This annoyed me so much that I won’t be recommending this hotel to guests staying in the area for our wedding. I would rather they charge $20 more for the room and not nickel and dime guests when no other options are provided. Seemed absurd. Also you will definitely need a car to stay here as nothing is walkable.
Stayed 1 night in Jul 2023

10/10 Excellent

Teodosio De jesus Martinez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel, we stayed 9 nights and everything was clean and organized in the room. The house keeping lady/guy did an excellent job. Don’t forget to leave a daily tip to her/him. The workers at kan tulum are always alert to have everything clean, safe,funtionally and well maintained atmosphere. Plus the hotel have workers taking turns 24/7 taking care of your cars at parking lot to Making sure no one breaks in into your car. The nature and vibe inside the hotel is unique! Loved the design of the hotel and the feeling it gives you. The pools were always clean as well. They have a spa, boutique, and restaurant but these extra cost. The hotel has a cenote and a bar besides it, plus like a small cave with seats so you can relax with your partner or friends. The hotel has bicicles for rental as well. But We really didnt get the chance to enjoy these services since we already had activities planned. But next time we will enjoy every service for sure. Quick tips to the hotel, just get alittle bigger trash cans inside the rooms. And something i noticed. Just be careful when you are stepping out of the bathtub/shower it will get alittle bit slippery in the floor. Just put a towel so you wont fall. And the most important tip that will help taxis and new arrivals is to put a small sign at the very front street entrance that says KAN TULUM. These tips didnt affect my stayed but it will help new arrivals. We really recommend others to stay at Kan Tulum.
Stayed 10 nights in Oct 2024

4/10 Poor

Ricardo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Choose somewhere else!

Very nice hotel, it merges nicely with the nature. Positive notes Temazcal, Spa, cleanliness and 1 guy (and only one) at the reception who is doing his best to help guests. Negative notes The jacuzzis do not have hot water and the lighting does not work. The jacuzzi is supposed to be private and exclusive to the room, every night we found other couples using our terrace and sunbeds. My advice do not pay extra for a jacuzzi room unless you are looking for a cold water tank. The water pressure on the shower is poor and barely hot water, the propwrry has issues with the water boilers. Safety boxes are poor quality and not working properly. Maintenance has to come and open them for you. The restaurant’s food and its service is bad, save your money and eat anywhere else. The location is not very good, specially if you do not have a car. You are far from restaurants or other attractions. I you have a car, it better be 4x4 because the roads to get here are terrible, no pavement and huge potholes. In general Tulum roads are a disaster but the only two roads to access this property are an off road adventure. Take it as part of the experience! If you are looking for the warm mexican service oriented attitude this is not the place. No one will do any effort to assist you (except the one guy from the reception) It is obvious that they have issues with hotel management, clearly they are trying to save every penny and compromise on customer service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yuly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was better than expected. It was very relaxing, the site is gorgeous and being surrounded by so much nature was breath taking. Staff was very friendly and since there was not much traffic this time of the year we had quick access to a lot of places. Super recommended.
Stayed 2 nights in Sep 2025

4/10 Poor

nanu

Liked: Cleanliness, amenities, property conditions & facilities
So if the property had added on their site that there is a possibility that there won't be any light for a few hrs that would be okay . This is not for everyone when i got there this was the case in august for my anniversary. Keep in mind the room is great and clean got charged for decoration and the lady came and started doing mediocre set up which i could have done myself and told her they haven't cleaned the room she said since she has started dropping the roses she can't wait for them to clean. Keep in mind there was no light for 5hrs they turned on generator and i had to walk all the way to the front since there was no phone to ask why the light was not upstairs on the 5th floor the guy said it only works for the 1st floor rooms.
Stayed 4 nights in Aug 2025

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with amazing staff. Overall amazing experience!
Stayed 5 nights in May 2025

6/10 Okay

Sophie

Liked: Cleanliness, staff & service
The hotel design is excellent and very aesthetic but it is not the “luxury” experience that is advertised. The rooms are a little basic and are tired in some places (wonky cabinet doors, cracks in flooring, cheap broken roller blinds on the windows). We booked this hotel for a reduced price and think the reduced price was fair given how expensive Tulum is but would not recommend booking without a discount
Stayed 3 nights in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooms. Beautiful location.. quiet and relaxing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cassondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kan Tulum is an absolutely beautiful property. It felt like an oasis every time we arrived back at the property. The staff were all very kind and helpful with anything that we needed. I would highly suggest staying here if you are looking for relaxation and escape. My only suggestions would be to add a kettle with some coffee in the rooms as the coffee bar is quite expensive. And maybe a few snack options to the menu for those that just want a little something by the pool.
Stayed 3 nights in Mar 2025

8/10 Good

Gülseli

Liked: Cleanliness, amenities
Disliked: Staff & service
We really liked the environment of the hotel. It was like a secret place. We love the big windows and decoration. They tidied up our room everyday. But we could not use the kitchen because there was no kitchenware. We asked for a hot water one night, thy told us we have a stove in our room. But we did not have any pots etc to heat the water. When we told that to receptionist she said that we need to get hot water from the restaurant. Also my husband wanted to make a surprise and buy flower from the hotel. And buy a packet. When we enter the room, on the table there were flowers and nuts and little chocolates on the table. They did not tell anything about the pricing so we think that we already paid for the nuts too. But when we check out they wanted us to pay for that too. And receptionist said she should have told us about the pricing but she did not. So everything was fine except for these things.
Stayed 3 nights in Mar 2025

2/10 Terrible

Ibrahin

Disliked: Cleanliness, amenities, property conditions & facilities
Nos robaron nuestras pertenencias y luego el jefe de seguridad insunuo que mi esposa las había perdido y estaba echando mentiras
Stayed 3 nights in Mar 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super chill. Friendly very helpful front desk host. Great breakfast bar. Private cenote is nice. Just love the vibes.
Stayed 3 nights in Mar 2025

10/10 Excellent

Brittany

Liked: Staff & service, amenities, property conditions & facilities
The property is very relaxing and therapeutic.
Stayed 5 nights in Feb 2025

8/10 Good

Lateefat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Kan Tulum. The breakfast options were pricey but delicious, housekeeping was always prompt and staff was generally responsive via WhatsApp. The staff was kind enough to book beach club access through our stay and all the recommended spots were great. Cons: Installing some sort of mosquito netting screen door would be an awesome option to enjoy nature without worrying about mosquitoes or bugs. The air conditioning was not great and we were often sweating through the night.
Stayed 5 nights in Dec 2024

8/10 Good

ERIC

Liked: Cleanliness, property conditions & facilities, room comfort

Boa estadia em Tulum

Boa estadia. O hotel é instagramável, mas não tem serviço de quarto e o restaurante interno não funciona o tempo todo. Acomodações novas e funcionais, mas espartanas. O empreendimento fica numa área de expansão de Tulum e há muitas construções por perto. A praia de Tulum está a 20 minutos de carro. Funcionários cordiais. Recomendo.
Stayed 5 nights in Dec 2024