Kimpton Aluna Tulum by IHG

4.5 star property
Luxury hotel with 2 outdoor pools and a full-service spa

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Kimpton Aluna Tulum, an IHG Hotel, sits right by Tulum National Park. Travelers can unwind at either of the two outdoor pools complete with cabanas and sun loungers, or book rejuvenating body treatments, scrubs, and massages at the on-site Qi Ja'Spa.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pet friendly
The current price is AED 356
AED 514 total
includes taxes & fees
13 Nov - 14 Nov

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Room options

Available filters for rooms
Showing 8 of 8 rooms

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Essential)

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Sofa bed - twin
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony (Essential)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Sofa bed - twin
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Sofa bed - twin
Premium bedding
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Essential)

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Mobility Accessible (Essential)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony (Essential)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Room (Essential)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 38 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Map
Poligono 04 Fraccion 05 Lote 04 S/N, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 7 min drive - 2.5 km
  • Tulum Mayan Ruins - 9 min drive - 4.3 km
  • Las Palmas Public Beach - 10 min drive - 3.9 km
  • Playa Paraiso - 11 min drive - 4.6 km
  • Gran Cenote - 16 min drive - 6.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 99 min drive

Restaurants

  • ‪Jasmine - ‬7 min walk
  • ‪Coco Cafe - ‬7 min walk
  • ‪Carl's Jr. - ‬6 min walk
  • ‪Escama - ‬10 min walk
  • ‪Rossina - ‬11 min walk

About this property

Kimpton Aluna Tulum by IHG

Luxury hotel near Tulum National Park
Located close to Playa Paraiso and Tulum Mayan Ruins, Kimpton Aluna Tulum by IHG provides a poolside bar, a terrace, and a garden. Treat yourself to a body scrub, a massage, or a facial at Qi Ja´Spa, the onsite spa. Free in-room WiFi is available to all guests, along with laundry facilities and a 24-hour gym.
You'll also enjoy perks such as:
  • 2 outdoor pools along with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), free bicycle rentals, and babysitting (surcharge)
  • A banquet hall, an elevator, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 78 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Childcare services, free infant beds, and free extra beds
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with tubs or showers and free toiletries
  • 40-inch Smart TVs with Netflix and streaming services
  • Balconies or patios, wardrobes/closets, and ceiling fans

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: MXN 340 for adults and MXN 170 for children
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle storage
  • Free bicycle rentals
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Coworking space
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 360 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room safe
  • Partner property beach club access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 340 for adults and MXN 170 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kimpton Tulum
Kimpton Aluna Tulum
Kimpton Aluna Tulum by IHG Hotel
Kimpton Aluna Tulum by IHG Tulum
Kimpton Aluna Tulum an IHG Hotel
Kimpton Aluna Tulum by IHG Hotel Tulum

Frequently asked questions

Does Kimpton Aluna Tulum by IHG have a pool?

Yes, this property has 2 outdoor pools.

Is Kimpton Aluna Tulum by IHG pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Kimpton Aluna Tulum by IHG?

Self parking and valet parking are free at this property.

What time is check-in at Kimpton Aluna Tulum by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Kimpton Aluna Tulum by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Kimpton Aluna Tulum by IHG located?

Located in Zama, this luxury hotel is within 3 mi (5 km) of Tulum National Park, Tulum Mayan Ruins, and Playa Paraiso. Gran Cenote and Cenote Manatí are also within 9 mi (15 km).

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Kimpton Aluna Tulum by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 202 out of 289 reviews
Rating 8 - Good. 52 out of 289 reviews
Rating 6 - Okay. 20 out of 289 reviews
Rating 4 - Poor. 6 out of 289 reviews
Rating 2 - Terrible. 9 out of 289 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was top-tier.
Stayed 3 nights in Aug 2025

10/10 Excellent

Yakini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! I will highly recommend to anyone who wants peace & relaxation.
Stayed 2 nights in Jun 2025

10/10 Excellent

MA FERNANDA DE

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal
Stayed 4 nights in Aug 2025

10/10 Excellent

Jamaya

Excellent!
Stayed 1 night in Jul 2025

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and friendly staff
Stayed 2 nights in May 2025

10/10 Excellent

Thu Nga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a pleasant stay at the Kimpton Aluna! The room is spacious, with 2 clean outdoor pools. I really appreciate that the bicycles are free so we can explore downtown Tulum and go to local restaurants. The receptionists were so helpful in recommending us cenotes and beaches to go to, which turned out to be the highlight of our trip. I'd definitely stay here again if I come back to Tulum.
Stayed 4 nights in Jun 2025

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful customer service!!! If you’re looking to relax- this is the place to be! The only downside is you need to take a taxi to go to the beach and taxis are not the most budget friendly in Tulum. Other places near hotel with a doable short walk when it’s not too hot ir raining.
Stayed 5 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in a nice neighborhood. Feels upscale for the price. The only con would be the grounds and leaves in and around the main pool area need to be swept and cleaned daily.
Stayed 1 night in Mar 2025

10/10 Excellent

Drexel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Feb 2025

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms were clean and spacious and the staff was very helpful. We had to check out later because there was a flight delay and they accommodated us.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, great breakfast and wonderful staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Valene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Cool asthetic. Nice and spacious room.
Stayed 2 nights in Feb 2025

10/10 Excellent

jennica

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and good food!!
Stayed 2 nights in Nov 2024

8/10 Good

Brandon Daniel James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, with great amenities. The food on and around the property was amazing. Would definitely recommend a return trip
Stayed 4 nights in Nov 2024

10/10 Excellent

Najla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Loved my stay.
Stayed 4 nights in May 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff beautiful place
Stayed 4 nights in Jul 2024

10/10 Excellent

rohit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well designed and clean. Close to shopping centers and beach
Stayed 2 nights in Aug 2024

8/10 Good

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a short stay in Tulum, room was very big and spacious. Rooms are pretty clean and presentable. Bike rental was great for us to save a couple $ on local transport. Walkable to some decent dining options on the south side of the main drag. Pretty easy bike ride down to the beach. The road the hotel is on isn’t illuminated at night but we felt very safe around the area generally.
Stayed 4 nights in Mar 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing retreat
Stayed 2 nights in Mar 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice option

This was a last minute booking The room was great, shower was nice and hot and strong, pool area was pretty, and location was convenient
Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Staff was very accomodating.
Stayed 1 night in Nov 2024

10/10 Excellent

Furqan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite thoughtful upto the point with beach baksets in the room and yoga mat obviously the rest was as advertised too. Better value for money compared to the overpriced beach zone.
Stayed 9 nights in Jan 2025

10/10 Excellent

Narendra Kumar Sanath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and relaxing experience! Staff are super attentive and friendly.
Stayed 5 nights in Mar 2024

10/10 Excellent

Nayura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing
Stayed 1 night in Mar 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the rooftop happy hour everyday
Stayed 7 nights in Dec 2023