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Macondo Tulum

3.5 star property
Apartment in Tulum with a fitness center and an outdoor pool

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Photo gallery for Macondo Tulum

Deluxe Apartment | View from room
Creator video
Premium Apartment | Terrace/patio
Premium Apartment | Living room | 32-inch TV with cable channels, table tennis
Reception
Macondo Tulum provides amenities like a garden and a gym. Guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Parking included
  • Air conditioning
  • Kitchen
  • Outdoor Space

Room options

View all photos for Premium Apartment

Premium Apartment | 2 bedrooms, in-room safe, desk, free WiFi

Premium Apartment

Highlights

Deck/patio
Private pool
Air conditioning
Kitchen
Full-sized refrigerator/freezer
TV
2 bedrooms
2 bathrooms
  • 155 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | 2 bedrooms, in-room safe, desk, free WiFi

Luxury Apartment

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
TV
2 bedrooms
2 bathrooms
Rainfall showerhead
Microwave
  • 85 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment | 2 bedrooms, in-room safe, desk, free WiFi

Deluxe Apartment

Highlights

Balcony
Air conditioning
Kitchen
Full-sized refrigerator/freezer
TV
2 bedrooms
2 bathrooms
Rainfall showerhead
  • 85 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

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About the neighborhood

Map
Av Juanek, Aldea Zama Aldea Maya 1, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 4 min drive - 3.9 km
  • Las Palmas Public Beach - 7 min drive - 5.3 km
  • Tulum Beach - 7 min drive - 6.7 km
  • Tulum Mayan Ruins - 9 min drive - 6.0 km
  • Playa Paraiso - 9 min drive - 6.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive

Restaurants

  • ‪Delicia - ‬11 min walk
  • ‪Los Morros Veleta - ‬14 min walk
  • ‪Maya-Xel Tulum by Jaguar Negro - ‬9 min walk
  • ‪Rossina - ‬11 min walk
  • ‪La Cocina Del Pueblo - ‬12 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Macondo Tulum

Apartment in Tulum with a fitness center and an outdoor pool
This smoke-free apartment building features an outdoor pool, a fitness center, and a garden. Free WiFi in public areas and free self parking are also provided. Each apartment features a kitchen with a refrigerator and a microwave, plus free WiFi and a TV with cable channels. Additional amenities include a rainfall shower, a laptop-compatible safe, and a shower.
Macondo Tulum offers 17 air-conditioned accommodations with laptop-compatible safes. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads.

This Tulum apartment provides complimentary wireless Internet access, with a speed of 50+ Mbps. Cable television is provided.

Recreational amenities at the apartment include an outdoor pool and a fitness center.

Languages

English, Spanish

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Property amenities

Beach

  • Beach towels

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Kitchen

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave

Bedrooms

  • 2 bedrooms

Bathroom

  • Bathtub or shower
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Outdoor areas

  • Garden

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Laptop-compatible safe
  • Limited-hour front desk

Things to do

  • Gym
  • Table tennis

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 17 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number INA151120728

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

MACONDO TULUM Tulum
MACONDO TULUM Apartment
MACONDO TULUM Apartment Tulum

Frequently asked questions

Does Macondo Tulum have a pool?

Yes, this property has an outdoor pool.

Is Macondo Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Macondo Tulum ?

Self parking is free at this property.

What time is check-in at Macondo Tulum ?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Macondo Tulum ?

Check-out is at 11:00 AM.

Where is Macondo Tulum located?

Located in Zama, this apartment building is 0.7 mi (1.1 km) from Dos Aguas Park and 2.9 mi (4.7 km) from Tulum Beach. Hospital de Tulum and Hunab Lifestyle Center are also within 1 mi (2 km).

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Macondo Tulum Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 17 out of 36 reviews
Rating 8 - Good. 10 out of 36 reviews
Rating 6 - Okay. 3 out of 36 reviews
Rating 4 - Poor. 4 out of 36 reviews
Rating 2 - Terrible. 2 out of 36 reviews

7.4/10

Cleanliness

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, room comfort, communication
We enjoyed our stay at Macondo Tulum.
Stayed 1 night in Dec 2023

10/10 Excellent

Maria

Liked: Cleanliness, room comfort, communication
Very nice property. Loved the pool.
Stayed 1 night in Jun 2024

10/10 Excellent

Shaun

Liked: Cleanliness, room comfort, communication

Solid stay in Tulum.

A great area of Tulum to stsy in, althou yoi will need transportation. The place is very comfortable. Good value.
Stayed 6 nights in Jun 2024

8/10 Good

Abraham

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall nice property. Pretty pool but a little dirty for my liking. Good WiFi. Great location to lots of things. Good working A/C. Wish it had a washing machine. No drinkable water (so need to buy your own) or beach towels (but they did exchange towels for us)
Stayed 1 night in Jun 2024

8/10 Good

Adolfo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property is very well maintained, I will definitely rent this place again. City streets are very bad. (Dustpan it’s the future)
Stayed 2 nights in Sep 2023

10/10 Excellent

Oswaldo

Liked: Cleanliness, amenities, property conditions & facilities, communication
I enjoyed my time at Macondo, i highly recommend coming to Macondo, it is clean, friendly, quiet and encourages independence. However, one downside was on my first night I had thought there was stains on my bed sheets but it turned out it was only bleach stains from washing the bed sheets. Overall, Macondo is a great place if you are looking for a more local like experience. It was a pleasure to stay here.
Stayed 3 nights in Dec 2021

4/10 Poor

Ariane

Disliked: Cleanliness, amenities, property conditions & facilities
We planned to stay here for 5 nights and ended up cancelling our stay and booking else where. Our room was not clean, the sofa bed was stained and dirty. The sheets, pillows/towels in our rooms had stains as well and the kitchen sink had splashes of dark food stains. We tried to get a refund and the manager agreed to it based on our conversation with the receptionist. We filed a complaint through Expedia and they tried to get a hold of the manager several times, even though it was the manager who told us to refund it through Expedia and then they will approve it on their end. It was such a stressful trip considering I should be relaxing on vacation. I rarely leave reviews like this, but I highly recommend staying else where.
Stayed 4 nights in Nov 2024

2/10 Terrible

yesenia

Disliked: Cleanliness, amenities, property conditions & facilities, communication
This place is horrible the property doesn’t have check in till 11 pm like it states. Receptionist gets there at 9 am to 3 pm. We ended up getting there at 9:30 pm no one was there. I called and message the number I was provided and no one ever answered. I would advise to call before booking you would see that they would never answer because I was calling to informed them we were not going to arrive at 3 pm for check in but we will be there at a later time and no ever answered we ended up staying in the car till the following morning and no one knew anything or where to complain. The toilet seat was not attached, the towels were so old and see through, the sofa were dirty and it had cigarette burns. The sheets were stained and the mattress was dirty and it smelled like pee. The pool was very dirty and green. The house pans and pots were not in good condition to cook in.
Stayed 9 nights in Nov 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort, communication

Mixed feelings

I have mixed feelings about this place and not sure if I would stay here again or not. After seeing some negative reviews on other booking sites, I was nervous about the cleanliness of our apartment prior to arrival. The receptionist kindly showed us to the penthouse and when we noticed stains on sheets and sofa, she seemed to shrug off our concerns. The grounds and main pool, however, appear to be well maintained. The location is on the cusp between the north side of the suburb and the south side of the town, within a single-entry road with a security guard. The main walkable areas of the town, suburbs, and beach are best reached by bike, moto, or car, as the place is a few minute drive away from most things. There is no daily or weekly cleaning service so be prepared to negotiate laundry and cleaning. The living room sofa in our penthouse was heavily stained and after reporting again to reception, it was only the very helpful maintenance gentleman who offered to cover the sofa with a blanket so we could sit comfortably during our stay. The small safe never worked and the primary door to the penthouse has only a simple turnkey lock. However, the area in general felt safe. Additionally, the kitchen is stocked bare minimally so a grocery store run for cleaning and cooking supplies (in addition to food and drink) was necessary. If you value a large space in one of the older apartment buildings located in a relatively quiet area, this place might be right for you.
From road looking at parking and condos.
Living room after blanket used to cover stained sofa
Private plunge pool is aged but relatively clean and enjoyable
Stayed 6 nights in Apr 2024

6/10 Okay

Sungjin

Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveler

Liked: Communication
Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Tania

Disliked: Cleanliness
Al dpto le falta mucha limpieza las cortinas sucias, el sofá cama que tenía ahí apestaba al igual que le alfombra que tienen, no dejaron ropa para dormir en el sofá
Stayed 3 nights in Dec 2024

10/10 Excellent

RICARDO

Liked: Room comfort, communication
Stayed 5 nights in Nov 2024

10/10 Excellent

JP

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
La propiedad muy bien pero nunca contestan en los números de contacto
Stayed 2 nights in Nov 2024

2/10 Terrible

Francis

Liked: Room comfort
Disliked: Cleanliness, communication

Ce n’est pas un appart hôtel

Appartement hôtel, mais prévoyez d’apporter tout ce dont vous avez besoin. Le barbecue en photo est sympa, mais il faut acheter le gaz vous-même, car la bouteille était vide, et personne ne nous la remplacé, on as juste dit d'en acheter. De plus, il y a des couverts (fourchettes, etc.), mais seulement pour 4 personnes. Pas de sel, poivre, huiles etc si vous venez à plus de 4, cela devient très compliqué pour manger, car il n’y a pas de table, seulement un bar avec 4 tabourets. Les douches fonctionnent très mal, la “piscine” n’est pas nettoyée et n’est pas remplie entièrement. Il y a bien une machine à laver, mais rien pour étendre le linge. L’appartement n’était pas propre : toiles d’araignées, canapé noir de saleté, rideaux très sales, et encore des toiles d’araignées dans les chambres. La communication avec le propriétaire est quasiment impossible. Vous devez absolument arriver avant 18h, ce qui m’a fait perdre la première nuit, car je n’ai pas pu m’arranger avec eux. Bref, je ne recommande pas cet endroit. Il faut tout racheter pour pouvoir utiliser l’appartement correctement. Considérez cela comme une simple chambre d’hôtel pour ne pas être déçu.
Stayed 3 nights in Nov 2024

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente estancia, ubicación, y lugar.. Solo parece tener problemas con el olor el baño, por la tarde-noche olía a orines.. desconozco el motivo
Stayed 2 nights in Nov 2024

8/10 Good

Armando

Stayed 9 nights in Aug 2024

8/10 Good

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
El condominio es bonito y cómoda, la alberca también es bonita pero no está muy limpia. En recepción nunca responden, fue un dolor de cabeza poder comunicarme con ellos y el guardia de la noche no te da nada de información, tardamos más de una hora en encontrar nuestro condominio ya que el solo respondía que le diéramos derecho y nos mandaba a otro lado, considero que es un error total poner de su parte los números de condominios por dentro de los elevadores ya que no se ven, si pudieran enumerar por fuera para que se pueda ver sería una mejora increíble ya que reitero, el guardia de noche solo te responde que el no sabe nada y no hay nadie que te ubique, tienes que estar buscando tu apartamento
Stayed 2 nights in Sep 2024

6/10 Okay

Isabel

Liked: Property conditions & facilities
Disliked: Communication
Les faltan muchas cosas en el departamento. Como un trapo. La vajilla completa. Muy mala calidad de shampoo y acondicionador. Las cortinas y toallas rotas. El control de la tv sin pilas. No gabia gemte em recepcion muchas veces. Nos quedsmos sin intermet un tiempo... otro sin luz...y no habia a quie. Reportar nada
Stayed 7 nights in Sep 2024

8/10 Good

Ruth

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Aug 2024

10/10 Excellent

Elsa Patricia Soraiz de los

Liked: Cleanliness, amenities, property conditions & facilities, communication
Estuvo muy buena la estancia si es de gran ayuda rentar coche para desplazarte a donde quieras y conocer muchos lugares cerca . Lo único que recomendaría es la visible limpieza del sillón y tapete de la sala , por lo demás todo muy limpio y funcional. Los alrededores hermosos y el lugar y recepción muy bien!! La comunicación muy buena en todo momento te contactan por whats
Stayed 3 nights in Aug 2024

10/10 Excellent

Elsa Patricia Soraiz de los

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Aug 2024

10/10 Excellent

Griselda

Liked: Amenities, property conditions & facilities, communication
Muy accesibles, excelente servicio.
Stayed 1 night in Jul 2024

10/10 Excellent

Mario Rafael

Liked: Cleanliness, room comfort, communication

Muy recomendable

Nos quedamos de pasada para el aeropuerto, todo muy lindo y moderno. Recomendable
Stayed 1 night in Jul 2024

4/10 Poor

Sofiane

Disliked: Cleanliness, amenities, property conditions & facilities, communication
From our experience, the place didn't look like the pictures at all. Our appartment was very dirty (stains on the sofa, on the walls, on the sheets). We stayed only one night instead of four because we couldn't spend our vacation in an environment like that.
Stayed 4 nights in Jul 2024