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Nerea Tulum

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Luxury
VIP Access
4.0 star property
9.2

Wonderful

Elegant escape with lush surroundings

Tranquil and beautiful, this boutique hotel offers unique bedrooms and a cool vibe amidst lush grounds. Delight in lovely meals on the shore, a great pool with a swim-up bar, and access to kayaks and snorkel equipment for an unforgettable stay.

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Housekeeping

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

View all photos for Beachfront Rooftop

Beachfront Rooftop | Premium bedding, down comforters, pillowtop beds, in-room safe

Beachfront Rooftop

Highlights

Furnished balcony
Private plunge pool
Air conditioning
Down duvet
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • 64 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Rooftop Suite

Rooftop Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Rooftop Suite

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony
Private plunge pool
Air conditioning
Down duvet
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • 64 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Lower King

Beachfront Lower King | Balcony view

Beachfront Lower King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Down duvet
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Private bathroom
Separate bathtub and shower
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Upper King

Beachfront Upper King | Premium bedding, down comforters, pillowtop beds, in-room safe

Beachfront Upper King

Highlights

Furnished balcony
Air conditioning
Down duvet
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Private bathroom
Separate bathtub and shower
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Swim-Up King

Deluxe Swim-Up King | Balcony

Deluxe Swim-Up King

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Down duvet
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Private bathroom
Separate bathtub and shower
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View King

Partial Ocean View King | Premium bedding, down comforters, pillowtop beds, in-room safe

Partial Ocean View King

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Furnished balcony
Air conditioning
Down duvet
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Private bathroom
Separate bathtub and shower
  • 40 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Pool View King

Pool View King | View from room

Pool View King

8.0 out of 10
Very good
(4 reviews)

Highlights

Furnished balcony
Air conditioning
Down duvet
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Private bathroom
Separate bathtub and shower
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Conrad Tulum Riviera Maya

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  • On private beach
  • Pool
  • Spa
  • Parking included
9.2 out of 10, Wonderful, 276 reviews
The price is AED 1,093
AED 1,509 total
includes taxes & fees
14 Dec - 15 Dec
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About the neighborhood

Map
Fraccionamiento tankah III Mza 3 Lote 21, Tulum, QROO, 77760

What's nearby

  • Cenote Manatí - 2 min walk - 0.2 km
  • Tulum National Park - 14 min walk - 1.2 km
  • Jaguar Park - 14 min walk - 1.2 km
  • Soliman Bay - 3 min drive - 2.2 km
  • Xel-Há Park - 10 min drive - 12.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive

Restaurants

  • ‪Chula Vista - ‬10 min drive
  • ‪Xula Vista Restaurant - ‬10 min drive
  • ‪World Cafe - ‬7 min drive
  • ‪Seaside Grill - ‬7 min drive
  • ‪La Cocina Del Pueblo - ‬10 min drive

About this property

Nerea Tulum

Upscale hotel near Soliman Bay
At Nerea Tulum, you can look forward to a poolside bar, a terrace, and car rentals on site. This hotel is a great place to bask in the sun with a beachfront location, beach massages, and sun loungers. For some rest and relaxation, visit the hot tub or outdoor treatment areas, and indulge in a massage, a body scrub, or a body treatment. Enjoy onsite activities like snorkeling, beach yoga, and kayaking. In addition to a restaurant and a snack bar/deli, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Other perks at this hotel include:
  • An outdoor pool along with a lazy river, sun loungers, and pool umbrellas
  • Free self parking
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and a free beach club on site
  • Express check-out, express check-in, and massage treatment rooms
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Nerea Tulum include comforts such as free international calls and premium bedding, as well as thoughtful touches like furnished balconies and air conditioning.
Other conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with free toiletries and hair dryers
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

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Building design
Mereva Tulum
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Beach yoga
  • Free beach club
  • Free bicycle rentals
  • Hot tub
  • Kayaking
  • Lazy river
  • Outdoor pool
  • Snorkeling
  • Water sports equipment

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • On the bay
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Reflexology
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 3 buildings
  • 3 floors
  • At least 80% of food locally-sourced
  • Built in 2021
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 5 and younger are not allowed at this property; All guests older than 5 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 288 per vehicle (roundtrip, maximum occupancy 2)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 5 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Guests under 6 years old are not allowed in the swimming pool or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Nerea Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Nerea Tulum pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Nerea Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Nerea Tulum?

Check-out is at noon. Late check-out is available for USD 50 (subject to availability).

Does Nerea Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 288 per vehicle applies.

Where is Nerea Tulum located?

Nestled on the beach, this Tulum hotel is within a 15-minute walk of Soliman Bay and Tulum National Park. Cenote Manatí and Jaguar Park are also within 1 mi (2 km).

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Nerea Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 97 out of 124 reviews
Rating 8 - Good. 14 out of 124 reviews
Rating 6 - Okay. 3 out of 124 reviews
Rating 4 - Poor. 3 out of 124 reviews
Rating 2 - Terrible. 7 out of 124 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kaylee

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great and the hotel was like a healing getaway while being close enough to town. It was also very easy to find off the highway.
Stayed 7 nights in May 2025

10/10 Excellent

Bruce James

Liked: Cleanliness, property conditions & facilities
Quiet and beautiful retreat, wonderful staff.
Stayed 5 nights in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how quiet and secluded it was.
Stayed 4 nights in May 2025

8/10 Good

TIMOTHY

Liked: Cleanliness, amenities, property conditions & facilities
Still a beautiful place to stay, secluded and serene. Hopefully La Palapa will be replaced. The kitchen was closed for renevation but they upgraded me to a room with a private rooftop pool.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, friendly and attentive.
Stayed 4 nights in Mar 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
Nestled north of Tulum, this hidden haven wraps you in stillness, where the whispers of the scenery dance with golden light. Each morning unfolds like a love letter, breathtaking views pouring through the windows, painting dreams across the sky. Private and soulfully cozy, it cradles you in nature’s gentle hush, as if the earth itself is exhaling peace.
Stayed 3 nights in Jun 2025

10/10 Excellent

Indrit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dream Beach Hotel

Perfect stay at a dreamy hôtel. The staff is wonderful Welcoming, Nice, always smiling.
Stayed 4 nights in Feb 2025

10/10 Excellent

Saki Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and the staff was excellent kind and helpful. Helped me out plan my whole birthday trip so super grateful for that help since this was my 1st time there.
Stayed 4 nights in Jan 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop rooms are great. Plunge pool well worth it.
Stayed 4 nights in Feb 2025

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome, peaceful stay

What a beautiful and tranquil place. The food and drinks were amazing. Service was impeccable. Special shout out to Jesus for making reservations & arranging transportation.
Stayed 4 nights in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful entrance and pathways to the rooms. The staff was very friendly and helpful! We did get a little weary of the electronic music track after 8 days. Will stay there again!
Stayed 8 nights in Feb 2025

8/10 Good

Christelle

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place!
Stayed 2 nights in May 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, really nice breakfast
Stayed 3 nights in May 2023

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nerea is relaxing, beautiful, and a comfortable hotel. The staff is kind, ready to help, and well trained for their tasks. It is exceptionally clean. Nerea offers us a new experience in cuisine, an amazing landscape, and opportunities to reset our wellbeing. I would go back there is a blink of an eye.
Stayed 7 nights in Mar 2025

10/10 Excellent

Oneida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nerea was a beautiful hotel to stay at and the staff was so sweet and attentive. Jesus at the front desk was so welcoming and made sure our stay was very comfortable. We celebrated our Honeymoon at Nerea and it was truly beautiful. Thank you!
Stayed 4 nights in Jan 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice private feel. Quiet and just enough vibe of eating and chilling on beach. Staff was very friendly. Oscar, santos and Jose. The restaurant was easily accessible and provided what we needed all trip!
Stayed 5 nights in Dec 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a peaceful and relaxing stay. The staff was incredibly helpful and friendly.
Stayed 4 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooftop suite w/pool exceptional

From the checkin with Jesus to the restaurant staff to housekeeping everyone was so attentive and kind! The amenities were perfect and getting the rooftop suite with plunge pool was perfect for my bday weekend! Food was always fresh complimentary bkfst was more than enough. I wouldn’t hesitate to stay here again .
Stayed 4 nights in Jan 2025

10/10 Excellent

Lav

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views both day and night
Stayed 1 night in Aug 2024

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with an exceptionally friendly and accommodating staff.
Stayed 7 nights in Mar 2023

8/10 Good

Valene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, not anything special. Pretty on the bay. Nice staff. Accommodating staff. I didn’t love it but did not hate it either. Was ok.
Stayed 2 nights in Feb 2025

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 3 nights in Jul 2023

8/10 Good

Rym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Apr 2025

10/10 Excellent

Gary

We loved the boutique feel of the hotel and how intimate it felt. It was a great place to spend our first few days in Tulum
Stayed 3 nights in Jul 2023