Take advantage of a free daily manager's reception, a coffee shop/cafe, and a restaurant at Hotel Madrid Tuxtla. Guests can connect to free in-room WiFi.
Take advantage of a free daily manager's reception, a coffee shop/cafe, and a restaurant at Hotel Madrid Tuxtla. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
A roundtrip airport shuttle (surcharge), express check-in, and a computer station
Smoke-free premises, concierge services, and a 24-hour front desk
Tour/ticket assistance and luggage storage
Room features
All guestrooms at Hotel Madrid Tuxtla feature comforts such as 24-hour room service and air conditioning, as well as amenities like free WiFi and free bottled water.
More conveniences in all rooms include:
Down comforters and rollaway/extra beds (surcharge)
How much does it cost to stay at Hotel Madrid Tuxtla?
As of 23 October 2026, prices found for a 1-night stay for 2 adults at Hotel Madrid Tuxtla on 23 November 2026 start from AEDĀ 134, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Hotel Madrid Tuxtla?
Check-in start time: 3 PM; Check-in end time: noon.
What time is check-out at Hotel Madrid Tuxtla?
Check-out is at noon.
Does Hotel Madrid Tuxtla provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of MXN 750 per vehicle applies.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Madrid Tuxtla Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great place to stay with an accessible price, very close to the Marimba Park, the hotel is very quiet and clean, breakfast is not included so keep in mind.
The room was fine, minimal amenities, (soap).
Staff were courteous.
The AC worked fine but the fan made a lot of noise.
There were no lights on the 3rd floor, we did find our room.
In the morning we discovered a light switch.
There was NO hot water, at all. Made me wonder if they were following the Mexican "motel" model - LOL
The restaurant advertised was closed like permanent!
The good: it was a VERY good price and located close to Marimba park with many food options nearby. Staff were friendly and helpful. The bad: there was a smoke alarm - low battery alarm going off every 10 seconds that was very annoying and went unfixed even after being advised. How hard is it to change a battery?
Stayed 2 nights in Feb 2026
Verified review
8/10 Good
Randall
2 May 2025
Liked: Cleanliness, staff & service, amenities
A solid three star hotel experience, walkable to Marimba Plaza, which is very active and fun at night. Short cab ride to the ADO bus terminal. Tuxtla centro is not a tourist area. People are friendly enough, but the town is loud, dirty and smoggy. Hotel Madrid is a solid oasis, and with the a/c on, even the traffic sounds are drowned out.
Stayed 2 nights in Apr 2025
Verified review
10/10 Excellent
Samuel
29 June 2024
Liked: Cleanliness, amenities
I liked all
Stayed 1 night in Jun 2024
Verified review
2/10 Terrible
Fran
14 April 2023
Disliked: Amenities
They advertised 24 hour airport shuttle and then told me to take a cab. The can fare was as much as the hotel.