The Marriott Tuxtla Gutierrez Hotel, in the city's heart, offers a peaceful escape with a refreshing outdoor pool. Guests enjoy international dishes at two restaurants, relax in the sauna, and appreciate free WiFi and dry cleaning. The staff is praised for their attentive service.
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 255 to 255 for adults, and MXN 115 to 115 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 3-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Marriott Tuxtla Gutierrez Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Marriott Tuxtla Gutierrez Hotel?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at Marriott Tuxtla Gutierrez Hotel on 24 May 2026 start from AED 234, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Marriott Tuxtla Gutierrez Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Marriott Tuxtla Gutierrez Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Marriott Tuxtla Gutierrez Hotel?
Check-out is at noon.
Where is Marriott Tuxtla Gutierrez Hotel located?
Situated in Tuxtla Gutierrez, this luxury hotel is 11.2 mi (18 km) from Canon del Sumidero National Park and 11.5 mi (18.5 km) from Chiapa de Corzo Plaza.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great Hotel, very clean and excellent location. Great amenities, restaurants, and incredible staff. They recommended the best agency for Tours in Chiapas “Transportadora Turística Yumkax…Highly recommend A++
The hotel's location is great, offering easy access to many attractions. The room was very clean, which contributed to a comfortable stay. Ensuring your booking includes breakfast is a wise choice, given the good buffet. The staff members were friendly and always ready to assist with any needs. Overall, it was a pleasant experience.
The hotel is fine. The pool is a big plus. There are limited options for meals unless you have a car.
Tom
Stayed 2 nights in Jul 2025
Verified
10/10 Excellent
Hilary
4 December 2025
Liked: Cleanliness, staff & service, amenities
Great service, great room, amazing breakfast, pool, building. Nice hot shower. Everytjing was good. Sometimes the lifts were not working but the stairs were fine. The pool is very cold w of the location/ architecture the sun never gets to it but if you don’t mind a cold seim it’s beautiful.
The hotel felt very safe.Our room had a great view of the city. We especially enjoyed the 5th floor lounge/restraunt. Mary was very helpful and courteous when we had our breakfast. It was also convenient for us to get tea and snacks during the day. Our family of 3 also enjoyed massages at the spa. We look forward to returning to the hotel in the future.
Excelente service, all services available were amazing. Cleanliness impecable. You really feel at home.
Restaurant experience was wonderful, food excellent, the ambiance, the lights, the room espace, the music, the service, everything was fine. We enjoyed this hotel.
Please tip housekeepers, they do an awesome job! This place is conveniently located near Parque de la marimba n other nearby attractions. Transportation is easy, although I would suggest Uber instead of taxis or any other public transportation. Five stars for this hotel. Rooms are a bit outdated but overall is a beautiful hotel, nice pool to kill the heat