Resorts in Ulu Telom

"We only stopped here for one night. It's clean, spacious, easy to find and close to various eateries. "

"Unique urban style hotel. Staff were nice."

"We had a great stay, brand new and clean hotel"

"Only 1 restaurant "

"Walkable distance to downtown. Clean. Professional staff."

"Clean room, the bed was a little strange with plastic feeling underneath, loud traffic noise impacted my sleep but they did provide earplugs, all front security staff were really nice and helpful, there’s a staff at the bar had some attitude when I asked some water"

"The hotel is located in the old town, with clean rooms and courteous staff. There are many coffee shops and eateries in the vicinity. Concubine Lane is just a 5 min walk from the hotel."

"Breakfast need to start earlier. If room comes with breakfast option, then, there should be a free option for a takeaway breakfast if the restaurant is not opened early enough. The attached shopping mall is boring. So being attached to a shopping mall is no longer an attraction. Friendly staff. Cowboy hats make the door men interesting and different. The green and yellow decorations look cheap and childish. "

"The checkin process is terrible.. The checkin time given was 2:30 PM. We reached the hotel by 3:30 PM.. We need to get a token to go to the reception desk.. There was a waiting time of about 50 mins just to reach the reception desk for checkin. After so much wait, when reached checkin desk - they simply told - Room is not ready.. Howcome, when the checkin time in 2:30 PM, even at 4:30 PM the room is not ready. (We even paid 100% payment in advance) The wait area is also jam-packed. When coming with the kids & infant - it super uncomfortable after a long travel. Adding to that - it the feedback that Room is not ready, and we were asked to wait for another 30 mins. Finally got the room key by around 5:30 PM. When we went to the room - no towels, toiletries were kept inside. There is no direct calling facility to the room-service. We need to send a Whatsapp message, and they will revert.. Overall, for the size of the hotel & the fare they charge - the prompt service needs a lot of improvement. Also, please improve the Breakfast dining area. No space to sit on Sunday morning due to crowd. Please make space for more people to eat peacefully, rather searching for tables. "