"Small room but very clean, and at the height of a heatwave the air conditioning was excellent. Basement room very cool and quiet. Excellent location for Victoria stations."
"Small but clean room. Staff were friendly. Perfect central location right on the doorstep of Hyde Park and Oxford Street. The hotel offers a green scheme where you can skip a night of housekeeping and you revive a voucher in return to redeem at the hotel. This was a lovely surprise to treat ourselves to an onsite Starbucks! Lovely hotel, would definitely go back!"
"The location of the hotel was perfect. The view of the castle from our room was breathtaking. The hotel was the staff could not have been nicer. We had breakfast (buffet) - it was delish.
I would recommend upgrading to a room with a castle view - it is 100% worth it. Looking forward to going back to Scotland - will absolutely stay at this location again."
"Park Plaza Riverbank was nice but the staff is t as professional or helpful. Specifically the head of concierge or head of guest services or guest relations manager. She was a bit combative and not as helpful. Needs to improve her communication skills"
"The location was great for getting into downtown Edinburgh by bus. Very Easy pick up and drop off out front. Parking can be an issue. Limited space on property but then you can pay to park in zoo parking lot, or keep moving your car as spots open up. Inquire more for parking. Also please be aware there are no wash cloths in Scotland or Ireland. Not even at a Holiday Inn. We went and bought one at a beauty/pharmacy store."