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"We had a wonderful stay at this hotel with our family. The room was very clean, comfortable, and perfect for us, especially traveling with kids. The staff were very kind, welcoming, and always helpful, which made our stay even more enjoyable. We truly appreciated the great service and felt very comfortable during our visit. Highly recommended for families!"

"Rather had the breakfast included in the price. No counter space around the sink."

"Great location -very convenient for everything. Friendly staff. Have stayed in hotel previously & this is first time we’ve had room facing onto street (#4) not good, can be noisy throughout night with people “partying “!! Strange that windows had no privacy screen/blind which meant choice of daylight or privacy-not ideal when shower screen beside window!!"

"We booked the belfry suite with a terrace. Looking at the pictures of the hotel from the outside, it looked very grand. We thought our room would be similar. It wasn’t. It was a modern corporate looking room with very basic furniture. There was 1 bottle of water which was complimentary between 2 of us with 2 odd size glasses to drink from. The bathroom was nothing special. A couple of interesting features were that if you went to the loo at night a dazzling bright light illuminating the whole room came on (not what you want in the middle of the night) but if you remained seated on the loo you were plunged into darkness until you moved again. Also, if the door to the toilet was shut, you couldn’t open the shower door, so if someone was using the shower and the other the loo, you were trapped until they finished. The mini bar had no price list, so I asked if it was complimentary. It wasn’t, so who would have anything they didn’t know the price of? The staff were not particularly welcoming and when we checked out, no-one asked if we had enjoyed our stay or anything at all. The hotel is in a good location within easy walking distance of shops, restaurants etc but that wouldn’t be enough to tempt us back."

"We have never stayed in a more comfortable, homely place."

"I loved the look of this hotel - just like the photos but had all mod cons - heating, a fridge etc and the bed was really comfortable. The location was also fantastic - close enough to all the main tourist sites but enough away from it to be really quiet. The staff were welcoming, friendly and couldn’t do enough for us. I would definitely stay here again. "

"Really good location for the city Car parking was great too "

"Very comfortable place to stay. Close to everything. "

"It was our fourth visit to Martin’s Relais. We didn’t require breakfast so couldn’t mark, not because there has been anything wrong with it, but because we like to try different places. We didn’t really use any facilities so again couldn’t comment. The room was comfortable and shower was very good. We had a minor issue with unemptied bins and unreplenished supplies on the first day (we had similar issues last stay) and someone else was at the desk with the same problem.Our main issue was that the noise from the road especially trucks & motorcycles from early in the morning which disturbed our sleep, we were in room 31. We mentioned this at checkout but the response was dismissive. We haven’t had problems in the past so next time we would request a quieter room such as a canal room."