"Incorrect location."

"I normally wouldn't write a negative review about a place but, the staff made me feel like it was my fault my room had a roach infection in the HVAC and food and trash was over the floor and behind everything. The bathroom was dirty and so was the fridge. I had to stay up all night to watch my things to keep roaches from getting in it no more rooms was available...but when I walked around the property I saw plenty of vacant rooms ..I did get a full refund next day, and didn't get an apology...