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Hotel Imperial

3.0 star property
Colonial hotel with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Photo gallery for Hotel Imperial

Balcony
Balcony
Lobby
Exterior
Presidential Suite, City View | 1 bedroom, desk, iron/ironing board, free WiFi
Hotel Imperial on Malecon offers laundry facilities and in-room WiFi. The restaurant serves local specialties, and the bar is perfect for evening drinks. The 24-hour front desk helps with nearby attractions, making this Zocalo-adjacent hotel ideal for exploring Veracruz Harbour.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe or closet
Desk
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, desk, iron/ironing board, free WiFi

Junior Suite

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Satellite channels
Wardrobe or closet
Living room
Daily housekeeping
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Presidential Suite, City View

Presidential Suite, City View | View from room

Presidential Suite, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Satellite channels
  • 43 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | 1 bedroom, desk, iron/ironing board, free WiFi

Junior Suite, Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Satellite channels
Wardrobe or closet
Living room
Daily housekeeping
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, desk, iron/ironing board, free WiFi

Executive Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe or closet
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 2 Double Beds

Executive Double Room, 2 Double Beds | 1 bedroom, desk, iron/ironing board, free WiFi

Executive Double Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe or closet
Desk
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Satellite channels
Daily housekeeping
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

Deluxe Studio Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe or closet
Desk
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle Miguel Lerdo #153, Col. Centro, Veracruz, VER, 91700

What's nearby

  • Zócalo - 1 min walk - 0.0 km
  • Veracruz Cathedral - 2 min walk - 0.2 km
  • Veracruz Harbour - 3 min walk - 0.3 km
  • Malecón de Veracruz - 5 min walk - 0.5 km
  • Veracruz Aquarium - 8 min drive - 2.6 km

Getting around

  • Veracruz Central Station - 8 min walk
  • General Heriberto Jara Intl. Airport (VER) - 28 min drive

Restaurants

  • ‪Los Portales de Veracruz - ‬1 min walk
  • ‪Restaurant Bar Regis - ‬1 min walk
  • ‪Gran Café del Portal - ‬1 min walk
  • ‪La Fonda De Las Gordas - ‬2 min walk
  • ‪Bar El Estribo - ‬1 min walk

About this property

Hotel Imperial

Hotel near Veracruz Harbour
Take advantage of laundry facilities, a bar, and a restaurant at Hotel Imperial. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • A water dispenser, luggage storage, and a front-desk safe
  • A banquet hall, a reception hall, and a 24-hour front desk
Room features
All guestrooms at Hotel Imperial boast comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Similar properties

Front of property

Hotel Mar y Tierra Veracruz

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,001 reviews
Hotel Mar y Tierra Veracruz

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1794
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Parking height restrictions apply

Property is also known as

Hotel Imperial Veracruz
Imperial Veracruz
Hotel Imperial Hotel
Hotel Imperial Veracruz
Collection O Hotel Imperial
Hotel Imperial Hotel Veracruz

Frequently asked questions

Does Hotel Imperial have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Hotel Imperial pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Imperial?

Self parking is free at this property.

What time is check-in at Hotel Imperial?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Imperial?

Check-out is at noon.

Where is Hotel Imperial located?

Located in Malecon, this hotel is within a 5-minute walk of Zócalo and Veracruz Harbour. Veracruz Aquarium is 1.6 mi (2.6 km) away. Veracruz Central Station is 8 minutes by foot.

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Reviews

Hotel Imperial Reviews

7.4

Good

7.6

Cleanliness

8.2

Location

7.6

Staff & service

8.0

Eco-friendliness

6.8

Property conditions & facilities
Rating 10 - Excellent. 126 out of 362 reviews
Rating 8 - Good. 98 out of 362 reviews
Rating 6 - Okay. 58 out of 362 reviews
Rating 4 - Poor. 31 out of 362 reviews
Rating 2 - Terrible. 49 out of 362 reviews

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re nice place will recommend
Stayed 2 nights in Sep 2025

6/10 Okay

JANETT

Cleaning could be better.
Stayed 1 night in Apr 2025

10/10 Excellent

Fabiola

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 2 nights in May 2025

6/10 Okay

Yesenia

Disliked: Cleanliness
Great location but the hotel was empty and not clean. We had three rooms, one of the rooms had chips under the bed, the other room seemed like it was being renovated it had touch up paint covering the mold and the toilet bowls and showers were awful in all three rooms
Stayed 4 nights in Nov 2024

4/10 Poor

Dionisio

Disliked: Property conditions & facilities
Very good location but old building that need an update!!! Rooms with humidity smell!!! Elevators does not work all the time… price ok but could improve service and facilities

4/10 Poor

Maria Eugenia Guillermina

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
El hotel estuvo mal en cuestión de mantenimiento, todos los días se descompuso el elevador, el internet estaba terrible porque nunca me pude conectar, no había agua caliente en la regadera, uno de los colchones ya estaba deforme y aunque diario hacian el aseo en la habitación, me encontré un par de cucarachas. El lobby apesta a humedad
Stayed 3 nights in Oct 2025

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, es un hotel antiguo pero en buen estado y limpio.
Stayed 1 night in Sep 2025

4/10 Poor

Elisa

Disliked: Cleanliness, amenities, property conditions & facilities
El aire acondicionado no tenía mucha potencia pero fue suficiente. La cortina del baño, las losetas y el cesto yo donde dejan los jabones estaban sucios y polvosos. El baño tenía moho. De las 2 habitaciones que habíamos reservado, elegimos solamente usar una, porque solo 1 de los cuartos tenía ventana al exterior (hacia un edificio contiguo en ruinas). El Elevador no sirve, cosa que no mencionan en la publicación, y en esta ocasión llevamos adultos mayores con prótesis de rodillas. El ambiente se nota silencioso y algo tétrico. Las empleadas no eran groseras pero tampoco serviciales. Las fotos están bien editadas para parecer clásicas y limpias pero no es así. No lo recomiendo. Pásima experiencia.
Stayed 1 night in Oct 2025

8/10 Good

Armida

Liked: Amenities
Fue una gran experiencia, pero los dos últimos días se descompuso el elevador , somos de la tercera edad y nos tomó más tiempo y energía subir y bajar escaleras por lo demás fueron muy buenas vacaciones.
Stayed 3 nights in Sep 2025

2/10 Terrible

German

Disliked: Cleanliness, staff & service, property conditions & facilities
Mal muy mal la limpieza y el personal y los huéspedes tenemos que sufrir la escasez de su mantenimiento
Stayed 3 nights in Sep 2025

2/10 Terrible

rosember

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nunca pude averiguar que tan bueno pudo ser ya que desde el primer día que llegue a realizar el check in me pidieron cancelar las reservas del hotel único detalle no tenían energía eléctrica
Stayed 1 night in Sep 2025

2/10 Terrible

Miguel

Disliked: Staff & service, amenities
El check in no fue bueno por error se hizo el cargo en 2 pagos, que despues fue problema porque el otro inconveniente fue que se fue la luz del hotel y cancelé por quedarse sin clima la habitación y decidí por cancelar y reservar en otro hotel, el personal no podia hacer la cancelacion del pago y la respuesta por parte del contador no fue muy amable
Stayed 1 night in Sep 2025

10/10 Excellent

CATALINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Hotel esta hermoso, muy bien ubicado y tiene todo lo que necesitas para descansar, ame que aunque afuera había demasiado ruido adentro esta super tranquilo y no se escucha el exterior, lo único a lo que le pongo pero es al estacionamiento, es muy pequeño, sucio, tiene fugas de agua, y es muy complicado estacionarse por las columnas, además de que es preocupante el observar que se encuentran muy golpeadas por los autos, considero necesitan refuerzo y reparación.
Loby del hotel, Elevador del siglo XVIII
Stayed 1 night in Sep 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service
Bien
Stayed 1 night in Aug 2025

10/10 Excellent

Jose Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People who work there are very polite and kind.
Stayed 4 nights in Jun 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impresionante el primer elevador de Latinoamérica junto con el de Castillo de Chapultepec
Stayed 2 nights in Aug 2025

10/10 Excellent

René

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicado muy céntricamente la verdad lo recomiendo bastante estacionamiento muy chico Pero por lo demás excelente
Stayed 1 night in Aug 2025

8/10 Good

Maria de Jesus

Liked: Cleanliness, property conditions & facilities
La localización está increíble y el lugar es lindo pero nunca pudimos utilizar el internet porque no cargaba.
Stayed 2 nights in Aug 2025

2/10 Terrible

Gil

Disliked: Cleanliness, staff & service, property conditions & facilities
Tenian cucarachas, el elevator se descompuso dos veces se fue la luz por 24 hrs y solo decian ya llega en un rato y así nos trajeron todo el día
Stayed 4 nights in Jul 2025

4/10 Poor

Arlen

Disliked: Cleanliness, property conditions & facilities
Ya es una propiedad muy descuidada y por lo que cobran que es muy alto, la limpieza es muy mala
Stayed 2 nights in Aug 2025

6/10 Okay

Wendolyne

Había polvo en zona de barandales de escalera dentro de la habitación. El agua de la taza tenia tierra. Los cajones no tienen correderas lo que los hace complicado para abrir. El ruido de afuera es pasable no es molestoso.
Stayed 1 night in Aug 2025

10/10 Excellent

Daina josefina

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar hermoso, y que dieran más margen en la tarde noche para es Star en la alberca que se antoja grcaias
Stayed 4 nights in Aug 2025

2/10 Terrible

Jose ANTONIO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel se encuentra con muy malas condiciones de limpieza, el aire acondicionado, muy obsoleto y hace mucho ruido durante las noches. Me encontré una cucaracha en mi habitación y no fueron a hacer la limpieza, a pesar de qué lo reporte, el estacionamiento, muy pequeño, los colchones de la habitación, aguados y viejos Las toallas muy sucias, en general, mala calidad de Hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Raymundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 3 nights in Jul 2025

8/10 Good

María Luisa Martínez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 3 nights in Jul 2025