"Great value for a wonderful cruise along Ha Long Bay. The staff is top notch. Cordial, helpful and enthusiastic. The food offering has variety and delicious. Cabins are clean with balconies to enjoy the amazing views. Highly recommended,"
"Great value for a wonderful cruise along Ha Long Bay. The staff is top notch. Cordial, helpful and enthusiastic. The food offering has variety and delicious. Cabins are clean with balconies to enjoy the amazing views. Highly recommended,"
"It was an unforgettable experience! The room where we stayed was overlooking the vast bay and it was beautiful. The amenities on the cruise ship were wonderful, and the hospitality was above and beyond. We felt truly welcomed and cared for by the crew and they always provided what we needed. Truly a Five-Star experience for our family. Shout out to Ms. Kim (the cruise manager), Ms. Erin (server), and Mr. Tran (swim & kayaking), they took very good care of us!"
"It was an unforgettable experience! The room where we stayed was overlooking the vast bay and it was beautiful. The amenities on the cruise ship were wonderful, and the hospitality was above and beyond. We felt truly welcomed and cared for by the crew and they always provided what we needed. Truly a Five-Star experience for our family. Shout out to Ms. Kim (the cruise manager), Ms. Erin (server), and Mr. Tran (swim & kayaking), they took very good care of us!"
"Had a great stay with impressive attention to detail throughout. The room was beautiful with an amazing view, making it a truly relaxing experience. The staff were very attentive, especially when it came to my dietary requirements, which I really appreciated. Highly recommend!
"
"Had a great stay with impressive attention to detail throughout. The room was beautiful with an amazing view, making it a truly relaxing experience. The staff were very attentive, especially when it came to my dietary requirements, which I really appreciated. Highly recommend!
"
"We had a great time on board! We booked the 3 days cruises, which we highly recommend to everybody. The team was fabulous! We would like a special thank you to Mia, who always provided us with excellent service regarding food and drink during our trip. Also a big thank you to Anna for all the transfer services from Ninh Binh and to Hanoi, vey much appreciated!
"
"We had a great time on board! We booked the 3 days cruises, which we highly recommend to everybody. The team was fabulous! We would like a special thank you to Mia, who always provided us with excellent service regarding food and drink during our trip. Also a big thank you to Anna for all the transfer services from Ninh Binh and to Hanoi, vey much appreciated!
"
"We had a great time on the cruise. Alice took great care of us. We felt quite pampered and well taken care of. Food was outstanding. The whole trip starting from pickup from our hotel to drop off was very well managed.
Highly recommend."
"We had a great time on the cruise. Alice took great care of us. We felt quite pampered and well taken care of. Food was outstanding. The whole trip starting from pickup from our hotel to drop off was very well managed.
Highly recommend."
"I had an unforgettable experience cruising through Ha Long Bay. The scenery was absolutely breathtaking — thousands of limestone karsts rising from the emerald water made every moment feel magical. The boat was comfortable, clean, and beautifully designed, and the staff were incredibly friendly and attentive.
We visited stunning caves, kayaked through peaceful lagoons, and enjoyed delicious meals on board with fresh local flavors. The sunset from the deck was one of the most beautiful I’ve ever...
"I had an unforgettable experience cruising through Ha Long Bay. The scenery was absolutely breathtaking — thousands of limestone karsts rising from the emerald water made every moment feel magical. The boat was comfortable, clean, and beautifully designed, and the staff were incredibly friendly and attentive.
We visited stunning caves, kayaked through peaceful lagoons, and enjoyed delicious meals on board with fresh local flavors. The sunset from the deck was one of the most beautiful I’ve ever...
"El crucero muy completo. Los dos almuerzos y el desayuno son buffet, la cena es menú fijo. Todas la comidas están incluidas, no las bebidas. Las actividades son buenas, sobretodo el kayak. El guía/encargado muy amable y divertido. Los traslados desde Hanoi no están incluidos pero se pueden coordinar con ellos. "
"El crucero muy completo. Los dos almuerzos y el desayuno son buffet, la cena es menú fijo. Todas la comidas están incluidas, no las bebidas. Las actividades son buenas, sobretodo el kayak. El guía/encargado muy amable y divertido. Los traslados desde Hanoi no están incluidos pero se pueden coordinar con ellos. "
"What an amazing ship run by an amazing crew. The food was wonderful and lots of it. The activities were great fun, and you could tell the staff really enjoyed their jobs.
We loved it and wouldn't hesitate to use Capella cruises again.
In a field where there are many choices these guys stand out.
Thank you for making our time so special."
"What an amazing ship run by an amazing crew. The food was wonderful and lots of it. The activities were great fun, and you could tell the staff really enjoyed their jobs.
We loved it and wouldn't hesitate to use Capella cruises again.
In a field where there are many choices these guys stand out.
Thank you for making our time so special."
"Room itself was clean, bed very comfortable and an amazing view, however the bathroom needs to be cleaned better. We found some bugs and mould on the grout. Staff were very good, activities were well organised.
No sun loungers on the sun deck, which is a shame, as they definitely have the space for some. The food was excellent, fresh and very tasty, however the fact no drinks were included meant we felt slightly ripped off, especially given the prices. "
"Room itself was clean, bed very comfortable and an amazing view, however the bathroom needs to be cleaned better. We found some bugs and mould on the grout. Staff were very good, activities were well organised.
No sun loungers on the sun deck, which is a shame, as they definitely have the space for some. The food was excellent, fresh and very tasty, however the fact no drinks were included meant we felt slightly ripped off, especially given the prices. "
"The criuise we are on is the Amanda Deluxe
Cruise.
The Good - the staffs are friendly and always served with a smile. I'd like to praise our tour manager Ariel specially for her professionalism. She lost her cellphone while trying to keep guest from falling off the bamboo boat. She continued to serve with a smile despite losing a phone that could cost her a month's salary plus vital informations that may not be recoverable.
The bad - the dinner was good. However the French-style portions are...
"The criuise we are on is the Amanda Deluxe
Cruise.
The Good - the staffs are friendly and always served with a smile. I'd like to praise our tour manager Ariel specially for her professionalism. She lost her cellphone while trying to keep guest from falling off the bamboo boat. She continued to serve with a smile despite losing a phone that could cost her a month's salary plus vital informations that may not be recoverable.
The bad - the dinner was good. However the French-style portions are...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Room 3825 was very clean. Housekeeping was very good.
Staff especially concierge and front desk were exemplary.
The concerns I have are with the need to upkeep the rooms especially
(1) the electrical outlets at the bedside and at the office-desk. These need to
be updated to include USB ports (need USB-A, B, C) as every one now needs to recharge their
communication devices (cell, backup batteries, ipads) at night.
We shouldn't have to charge the cell phone in the bathroom using the "shaver outlet"
(and run back and forth to the bathroom to check messages when the phone rings at night)
(2) The refrigerator is overheating because the back vent of the cabinet is sealed by a concrete wall and so heat generated by the heat exchange pump goes nowhere. The hot air re-circulates inside the cabinet holding the refrigerator (so imagine opening the door of the cabinet and getting hit by a blast of hot air)
(3) New light switches with better labels so guests don't have to guess which switch is linked to which light.
Positives:
Free ice bucket ( a temporary solution)
Free sodas/juces
Attentive staff
Engaging staff who STEP FORWARD TO HELP when guests approach the desk"
"A great idea if you want to experience ba na hills without all the crowds. Go out at night after the last cable car leaves and see the village crowd free. Hit golden hour at the bridge for another crowd free experience there. The bridge gets so packed you can’t move during the day. The hotel itself was a bit dated in some areas. The bathroom we had, had a toilet in a stall that was even tight for me and I’m only 5’2”- so my 6’ tall husband could barely move in there. We couldn’t figure out the AC but luckily it was a chilly night when we went so we didn’t really need it, the ceiling fan was enough for us. Beds were a bit hard, but for only one night we made it work. Breakfast buffet was awesome! So many options to choose from. I wouldn’t do ba na hills in any other way personally."
"Check in was fast with polite staff, we were given a cold refreshment on arrival.
The room was as described and we were provided with duvet and pillows for the sofa bed. We had a great view! Room service was efficient and good portion size and good value for money. HOWEVER, the menu didn’t really suit our food requirements, it was nearly all breakfast items with lots of egg variations. Not typical room service menu, given the Marriott is a worldwide brand. The drinks are a little expensive, down to import costs maybe. Location is a very good, a short walk to Starbucks /Highlands coffee, Han market .
Overall a good stay, the windows are sealed and there are no balconies. It’s very much a corporate hotel ."
"This is our favorite hotel in Vietnam. We try to stay at the mid price point places and this really delivers value for the price.
The staff is consistently great. We can see good hotel management at work
The property is wonderfully decorated. Little details everywhere. Very pleasant
Location is a block from old town Good home base for exploring the city
Breakfast is very very good. A lot of choices including non-Buffett options
We have stayed there three times and won’t go to Vietnam without staying there again"