Find Hotel with a Concierge in Villafranca Tirrena

"The hotel was very worn and outdated. The rooms were tiny, and basically a hostel."

"Fabulous, converted villa with beautiful grounds and ocean views. Breakfast was served in a magnificent dining room but the choices were somewhat limited and not always communicated consistently."

"Keep up the great work ! "

"Excellent location next to the National Museum, RC Lido train station, Gelato Cesare, and the promenade. Only about 10 minute walk to the ferry port. Hotel had an excellent breakfast with many choices (muesli, fruit, yogurt, boiled eggs, ham and cheese, pastries, and even granita with brioche, among other options. They also had an excellent dinner menu. Rooms were clean and comfortable (AC helpful). I would stay here again."

"Without question the best resort spa in Villa San Giovanni . This is where my dad is from ,so I’ve come to Villa quite a bit . My favorite ! Great live music and Dj by the pool , amazing views of Sicily across the sea . Restaurant rivals any Michelin restaurant that I’ve been to . "

"Not a luxury hotel but comfortable and clean with a great terrace space. Good location at the start of lungomare or the lido train station."

"Great property and staff was incredibly helpful and welcoming. Very walkable to the port area."

"Comfortable hotel with friendly staff. Well located for ferry port and train station, with tram to both for the less energetic. I checked in late Sunday afternoon which meant reception was not staffed, but intercom provided all information to get in and access key card. Very comfortable bed and perfect pillows. Shower was small, but then I'm quite large! Water temperature regulation was very sensitive. Overall a good stop over"

"I tried to reached to them a week before my travel to get some information about the transport options to the hotel nobody responded i was already heading towards the hotel when i received an email in italian with useless information. On the day of arrival at reception they told me most of the facilities are closed including the restaurant none of this was mentioned while i made the bookings. The lady at the reception on 23rd around 13:30 while speaking to me in between exchanged words in her language with her staff member and both laughed and passed weird expressions which is very unprofessional and insulting to do to your guests. We went into the room noticed even the basic things are not in the room for a 4 star hotel. Only 2 water bottles in the fridge no kettle no tea bags no iron, Broken cupboards, Ants in the balcony, broken hair dryer, noisy Bed We asked them for extra towels 3 times finally had to get down and ask for 4 time.The AC was blowing air not cooling the room due to this my 1 year old got unwell and had temperature. I requested to make the AC work nothing changed. We went to speak at the reception and when we mentioned our baby is unwell they laughed at us at this moment we realised its a very unsafe place to stay.extremely rude and unprofessional staff worst hotel experience of my life.I had to leave the hotel and make another booking at a different place."