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"A very well run place ideal for those traveling by car"

"We missed that reception closes at 6pm. Our mistake. We arrived in the evening and there were no instructions for "late" arrivals nor any self-checkin instructions. There was a phone number provided on the door (for emergencies) but we received no answer to our calls. We had received not a single word of instructions before arrival. I totally understand that some properties work with limited front office hours. Unfortunately this property doesn't bother to communicate with their guests ahead of...