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It was a really nice stay - comfortable, welcoming, quiet and clean. There was an issue with a window closure in my room, the receptionist gave us a different room/an upgrade that had a coffee machine and a bottle of water. Thank you for your welcome! The hotel is very well taken care of, there's a small groccery store that sells local products and bread right next to the hotel and a secured parking.

The staff were amazing and made our stay a great experience. Merci pour votre gentillesse et votre excellent accueil !

Great overall

Wonderful room, Staff was super nice. Breakfast was delicious, Parking was super easy. It was a lovely stay.

Beautiful room, excuse, great champagne tasting, easy parking

My favorite hotel in champagne.

The staff was wonderful

Staff was very welcoming and wonderful an and helpful, the room was clean and the location was excellent.

Everything about La Villa Eugene was outstanding! The wonderful room and bathroom were very spacious and beautifully furnished. These attributes were exceeded by the warm and friendly staff who gave us exceptional service from arrival to departure. The location of the property is ideal, within walking distance of many of the champagne houses, including Moet and Chandon. Breakfast also was outstanding with a great selection including delicious croissant. The staff greeted us with fresh squeezed...

I had a wonderful stay at this hotel in Paris. From the moment I arrived, the check-in experience was warm and friendly. The front desk staff were incredibly accommodating and exceeded my expectations with such ease, making me feel genuinely welcomed. The entire staff made me feel comfortable and at home—it truly felt like I was staying at a friend’s place rather than a hotel. The location was easy to find and tucked away in a fantastic area, making it a great base for exploring Paris. I...

Very attentive, friendly service. Good location. Comfortable.

Everything was great and the walking distance to the main Champagne houses makes this hotel unbeatable

From the moment we arrived at Le Royal Champagne Hotel & Spa, everything felt effortless and perfectly curated. The reception team was warm, attentive, and handled check-in with a level of ease that set the tone for the entire stay. The concierge service was exceptional, proactive, knowledgeable, and genuinely invested in elevating our experience beyond expectations. Our Garden Suite was simply stunning. Spacious, beautifully designed, and opening onto serene views that made every moment feel...

Clean room, great staff, amazing food. You must also take the tour with lunch to truly enjoy the property!

It was a quick stay for us. I booked the hotel last minute and got there at around 8:30-9. Check in was a bit weird as there wasn’t anyone at the main entrance/desk/lobby so I called hotels.com to get me in touch with someone from the property. A young girl came out to give us the key. Unfortunately because of the language barrier I couldn’t understand much. She gave me keys and told me where breakfast would be served. We didn’t stay for breakfast as we left early the next morning. We parked...

This is our second time and it is our favorite place in Epernay. The GM Kinsley always make our stay pleasant. Excellent place!!!!