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"This was a great location! Met our needs perfectly. We will be back."

"Nice room, nice view! I would recommend it."

"Silken coliseum is great hotel in a centrally located “old Town”, walk in distance to all Places except Sardinero Beach and Palacio de la Magdalena. Silken Coliseum staff is friendly and property is clean. "

"Wonderful staff, accomodated a wine bucket, glasses, & cork screw for our room for the Rioja we picked up the day before. They stored our luggage while we walked along the beach promanade after checkout. The parking under the hotel is very convenient. Breakfast was wonderful! "

"great location, amazing views, rooms are spacious, and service excellent"

"Location is very good. NIce walk and restaurants around. We also had a lot of free parking around hotel. Staff was very nice to us even gave me an upgrade and they wished me happy birthday at check out they remembers. Nice touch. "

"Lovely place to stay with dogs if you are going to/ from ferry"

"Room with a view was great, you could see the city and the sea. Restaurant in the lower level had good options for breakfast. Staff was polite and willing to help"

"Misleading advertisement and management didn’t respond when we complained. I booked a cabin via hotels.com at Finca el Mazo for my family including our two young children. It was advertised as being family friendly with lots of activities including swimming pool, football, games room and basketball. When we arrived, it was apparent there was an organised camp of maybe 100 teenagers including a stage, amplifiers, loud music and cheering etc. While this caused us no distress during the daytime, the groups were using many of the facilities which meant we couldn’t. Particularly the football, basketball and table tennis tables were in use for organise competitions. When it came to bedtime, the noise didn’t stop and in fact got worse. We were kept awake until 2:30am. The noise then started again at 7am. When we raised this as a complaint in the morning, while the staff we spoke to were pleasant and helpful, the management were not on site and contrary to the advert, only Spanish was spoken so as English speakers we found it difficult. I emailed the office email address to complain and nearly a week later I’m yet to have any meaningful response. Hotels.com have given me a small goodwill gesture payment"