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"Nice size room, easy 10 minute walk from Canterbury West train . Lots of nearby restaurants and shops. Shower ok, bed a wee bit tired. Big bonus having a buffet breakfast included - thank you! It was a bit noisy on weekend due to nearby clubs "

"Staff vwry friendly and room very clean"

"Room was ok. * Could have been cleaner (cobwebs on the light shades) * No bottled water in the room. * Only two teabags / no biscuits (like other hotels) Breakfast was ok * Buffet service - limited selection / machine coffee Desk staff - friendly and helpful"

"Everything was 5 stars "

"This was our 5th stay at this wonderful hotel, I cannot praise it enough, I just don't see a negative"

"Generally the standard of hygiene could be improved dramatically , just very dusty and dirty in certain areas. They just need to hoover the carpet more. We had a blocked sink and the water wasn’t very warm despite setting to maximum. I understand other guests had similar issues. Positives were - very friendly staff, comfy bed and oreo snacks were nice"

"Room cleaned everyday, very helpful staff"

"Great stay"

"When we went to the dining room, many food was finished and they didn't add any new ones. So the continental breakfast menu was awfull.Also our choices for dinner weren't tasty. But Spa was excellent."