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"Around 11:45 PM, while we were already in bed, a staff member in uniform knocked loudly on our door. When I opened it, he told us we were “not supposed to be there.” This was very surprising, as we had checked in properly, received our keys, and settled in for the night. This situation reflects a clear miscommunication between the front desk and management, but it should not have been handled by disturbing guests at that hour. The approach was inappropriate and the tone came across as quite rude. We did stay the night, but the experience was very unsettling. I hope you can address this internally to ensure it doesn’t happen to other guests."

"Room was clean and stocked. The staff was friendly and helpful."

"Nice room, good bed, hot water in shower, and good value. Breakfast was just coffee and muffins, but both were very good (good coffee was a plus). Desk clerk was friendly but didn't answer the phone on the 2 times I tried to call him. When I went down from the third floor to inquire about not being able to get my phone on the free Wi-Fi, he was yakking with someone on the phone. Not professional to ignore guest phone calls. I was completely unable to connect to the wifi on my phone and spend about 1/2 hour trying to connect my laptop. The connection process (via Wyndham) is ridiculous and needs to be simplified."

"Great place to stay. Short walk to many downtown attractions & the stadiums in Detroit."

"This was our first stay and we will stay again! All the staff were helpful, friendly, and welcoming. Everything was clean and looked like the pictures. Our room was clean, spacious and had everything we needed. The beds were comfortable. We were on the first floor and we could hear a little foot noise above us but I travel with fan so once I turned my fan we no longer heard the movement. If you are a light sleeper without a fan you may need to request an upper level. Just a suggestion. The breakfast was great. A few cereals, oatmeal, bagels, toast, eggs, potatoes, yogurt, fruit, juice, coffee and lots to go with it…plus they have a little market you purchase items from. We were very satisfied with our stay!"

"Location is amazing. Friendly staff the room and hotel was very clean ."

"Great location and quick valet"

"Property was charming and quirky. Room was not ready at check-in time and noticed the same for others trying to check-in. Staff kindly held our bags while we went off site. They said they called when ready but had no call come in. Bed was comfy but low. Minimal furnishings but staff brought a side table and mini fridge to our room. Also replaced non-working hairdryer at our request. Lighting throughout property was dim. Location was great. No coffee for guests but for sale in the lobby along with pastries. "

"Very good hotel, everything was nice and neat, very spacious and clean, and rooms also smelt good"