Find hotels near WaterTower Theater, Dallas from AED 237

"arriving 20 minutes before the end of breakfast and the hot buffett and coffee were empty. We were told 5 more minutes multiple times and still only part of it was refilled. We were never able to get eggs or coffee. I typically love Embassy suites, but this visit was very disappointing. "

"I stayed at this hotel in May 2024 and had a very good experience, which is why I decided to return on this occasion. Unfortunately, this time it was a huge disappointment. The breakfast was nowhere near as good as before. There were far fewer options and the food quality seemed much lower. I also noticed old and worn furniture in the hallways, which gave the hotel a neglected appearance. During our stay, I requested housekeeping service twice, and it was never done. However, the worst part of the experience was the lack of hot water. The temperature outside was around 0°C in the mornings, and there was no hot water available. The hotel staff didn’t even notify guests about the issue, and I ended up having to take a shower with freezing cold water. After the great experience I had a couple of years ago, this stay was a complete disappointment."

"Great location"

"Never used laundry room. No problems with the property. Sometimes the staff are not so nice. Key card is always deactivating so I have to stop by the office to make sure it is working. Other than that I haven't had any major issues. Overall, I would recommend."

"Everything "

"Overall it's good but the pool was not as clean"

"Our stay was pleasant and the property was clean and had convenience of full kitchen with refrigerator and microwave as well as cooktop range. The buffet was decent but lacked having any available plastic forks. The staff was friendly and accommodating. "

"Only down side is the elevator broke shortly after i checked in. so i had to carry heavy boxes down 3 flights of stairs at check-out "

"Nothing "