Find all hotels by Hilton Hotels in Watertown, NY

"Pool was not available but not disclosed until arrival. This was a disappointment and one of the reasons this hotel was chosen. "

"We got off to the front desk clerk chain smoking outside. Walked in and immediately knew by the smell and condition of the lobby it wasn't going to he good. Walked into our room that was extremely outdated and stinker so bad. Cobwebs on the corners ceiling cracks. The bed felt like cardboard. Was prepared to suck it up until I went to take a shower and there wasn't enough water or pressure to activate the shower head. Immediately packed up went downstairs and didn't even say anything when the clerk saw us and immediately said we don't give refunds. .of course you don't at that point we didn't even care losing out $318 I wanted out. Left immediately never again"

"."

"great staff"

"Yes"

"La chambre était propre"

"Everything was great! Staff is extremely friendly and accommodating. "

"The bedding and bathroom were fine. Both the chair and hassock in the room were mended with duct tape as well as the carpet outside the elevator on the 3rd floor. When I woke early to wanted to use the Internet the WiFi was terribly slow. The solution was to have someone reset the router ..... well, I just dealt with it until the morning (8am) when someone must have done that because WiFi was much faster for the balance of our stay."

"Always very accommodating"