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"This hotel is good value for money. It is a bit dated but it is clean and comfortable. You get what you pay for"

"All the staff were very helpful and understanding particularly with husband who has dementia and Alzheimer's."

"Beautiful, well maintained hotel, would definitely return."

"Not impressed with the check-in policy. Charging an extra £10 per hour before 4pm. Room ready but trying to fleece the customer."

"It's clean and cheap, perfectly good for a one-night stay. Tiny room with barely enough room to walk around the bed. Funky hooks but no real storage. I've stayed here a couple of times before and I know what to expect. My main gripe on this occasion was how an overnight fire alarm was dealt with. We all traipsed downstairs when the alarm went off, the member of staff on duty told us it was ok, we could all go back to bed but the alarm might go off again. He explained that there was someone live streaming themself "messing around with fire" in their room. Security were in the process of tracking them down and chucking them out. I have no idea what kind of "messing around with fire" we're talking about here, but to me that is not a circumstance in which guests should be sent back to bed and encouraged to ignore the alarm."

"Great stay."

"well trained and helpful staff, clean swimming pool"

"Hotel and staff are fab this is my 3rd stay within months and it’s now a firm fav, what makes this hotel is the nice clean rooms but mostly the brilliant staff they cannot do enough for you, they treat you like a friend, polite cheery and knowledgeable. The brekkie is a buffet style vegan sausages to order should you want them, scrambled eggs mushrooms sausages bacon beans hash browns and hot porridge, lots of cold foods and the bread selection is great. Just what you need to start the day. Easy to have food delivered in from local shops should you need too but the food in the hotel for evening meal is nice and fairly priced."

"The Mill Hotel is in an excellent position, overlooking the mill pond and adjoining common. There is ample parking nearby and it is just a short walk into the lovely town of Sudbury. There is an attractive restaurant and bar, with feature water wheel, and the food was good. The rooms were well equipped and the bed very comfortable. Due to the historic age of the hotel, there's no lift, which would have caused me problems if my room had been on an upper floor."