Search Apartments in West Camel

"Enjoyed our 2 night stay staff were very polite and professional. Food was good and room was clean and comfortable would stay again."

"I stay weekly in different hotels and I can confidently say this is in my top 3 of the worst for cleanliness. Booked as a last minute due to location which was fine but the room itself was disappointing. No WiFi password given or any information leaflets in the room. The shower was held up by a cable tie… Which they couldn’t even trim down either. The water would change from scolding hot to freezing cold every 10 seconds. Hairs on the tiles. The hot tap for the sink would have to run for a good 5 minutes to have hot water. Stains to the floor around the toilet weren’t very appealing and the toilet itself was disgustingly dirty with urine still visible around the rim with tissue inside and whatever that is on the toilet lid when I lifted it up was revolting. On pulling the duvet back there were hairs and also black staining. It’s quite clear the bedding wasn’t even changed from the previous occupants. It really wasn’t a pleasant experience and for the price of £120 aswell. I can’t comment on the food as I was very reluctant to try this after seeing the room but I can’t comment mention there was sufficient parking. On check out this is unmanned and nobody around… Just drop your keys in the basket and slip outside the side door. I can see why!"

"Beautiful and comfortable bathroom. Cosy bed. Very clean, but the carpet is a bit old. Half of the sockets are also round legged."

"Overall it was a clean and comfortable stay. We stayed for a weekend in April. Staff were really friendly and helpful. Just a few things in room that needed touching up in our room but did not affect our stay. Nice and quiet as well. "

"Lovely friendly staff large room very clean. Excellent breakfast and fast service "

"The room and staff were lovely. Unfortunately the breakfast which I had thought was in luded was not and at £15 expensive...Our room had a constant loud banging noise all night from the balcony roof so we had no sleep."

"So disappointed, hotel looked and was good, staff lived in a different world! No evening meal offered, although we were having breakfast there was none available and no staff until my partner saw a cleaner who didn’t know we were even staying and then no offer to make breakfast. Want to be reimbursed for the cost of two breakfasts."

"Rooms clean and warm but could do with a freshen up decoratively. Staff were very helpful. My only issue was the lack of disabled facilities. The ground floor rooms were sorted, but no walk in shower was available for us, and the small lift in the bar area was not working, nor did I see anyone attending to it during our 2 night stay. This limited where my family could sit for meals."

"This is a difficult review. The owners have only recently taken over and are working hard to improve things. The place is very tired in places, needing repairs and redecorating. The staff were lovely, the food was very good, the bed was nice, clean and comfortable.....but there were stains on the carpet and the bathroom was dirty."