Search Chalets in West Kilbride

"Clean, spacious room, friendly staff, but most of all convenient to the airport. I had a rental car but loved the pedestrian 7 min walk to the terminal to catch the #500 express bus into city center. Staff quite helpful with info or assistance when needed. Would stay again."

"Nice room, good shower, expensive"

"Very clean room. Staff was amazing and friendly. Parking was easy. "

"The stay was good. Great staff, excellent location. The hotel is pretty tired though, although I think they are starting a re-fit. "

"All good. "

"We arrived as the concierge was taking a phone call from another customer complaining and requesting a refund...not the best start. Our stay coincided with a friends birthday party in the function suite, she was told there was a special rate for those that booked direct with the hotel. Three phonecalls later and staff had no idea about it, so we booked on hotels.com instead as the rates going direct were significantly higher. We stayed in room 18, which has seen better days, cracks in the tiles and bath panel. In comparison to the lochside, this hotel is severely lacking and the bed and pillows fairly uncomfortable. That said, the room was clean. The biggest issue i had that night was with a member of barstaff, I used the hotel bar rather than the function suite as there was only one member of staff serving and i wanted cocktails. I gave my order to the staff member and they didnt appear to be very pleased, but made them, I then asked for a pina colada and they looked furious, i asked to pay and come back for it, they huffed and handed me the card reader. I can only guess they'd just cleaned the machine, but I know that i did not deserve that level of attitude. Later i returned to the bar for more cocktails, that same member of staff, left and then returned, when we asked if they were serving they replied "no, i told you that before i left" just very unprofessional. I wouldnt recommend this hotel to anyone"

"Clean"

"Hotel is very nice from the outside but tired and in need of a refurb, room 212 the bath water wasn’t hot and the bathroom floods when you have a shower. Staff are pleasant enough. "

"Great for a short overnight stay before your early morning flight, all staff were welcoming, friendly and very professional. Check in was quick and smooth. Room was bright, modern and warm on a cold evening. Great breakfast and easy check out with a short walk to the terminal building. Overall a lovely stay, we would visit again. "