Find all hotels by Red Roof Inn in West Syracuse, NY from AED 390

"They never cleaned our room and we were there for 4 days. They didn’t bring us clean towels."

"Clean, newly updated. "

"Upon arrival, I was told that the room I had booked (2 guests, 2 bed + 1 sofa, TV, microwave, fridge NON-SMOKING room) 4+ months ago was not available and I was offered a lesser type, but was not given a reduction in price for this change. Opening the door, we were met by an atrocious odor of cigarette smoke. TV, microwave and fridge were non fonctional, there was a coffee maker, but no cups. 2 guests, but only 1 washcloth was available. The walls were broken and crumbly, there was mold on the bathroom walls, the bathroom door handle was broken, the floors were so sticky that we had to put our shoes on to walk from the beds to the bathroom. AND ... the bedsheets on one of the beds were grease-stained and there were clumps of long hairs in the sheets. "

"It smelled like smoke in our non-smoking room."

"The property was unbelievably disgusting. The hallway to the room and the room itself smelled like a filthy boys locker room. My son began experiencing an asthma attack in the room, and my wife became nauseated. As a result, we were forced to leave immediately. "

"Staff was friendly. Breakfast was adequate to get your day started. Parking was easy and the area felt safe. Grocery store next door with ready to eat foods that were very good. Would stay again. "

"For a Comfort Inn & Suits, I did not expect not to have a lobby at all. And these are not suits, very small, jam packed rooms. Breakfast is not that great to talk about. Not going to stay here again. Not worth the price paid for the stay. "

"Room was well cleaned. Staff was friendly and quick to respond. Ample parking. Just some observations: The rooms were clean and the bed comfortable, but the layout made it difficult to hang cloths up and there were no hangers in the room (staff provided them upon request). It seemed the bathroom was recently remodeled but the bathtub needed reglazing. Overall everything lived up to expectations. "

"Breakfast was okay."