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"someone smoked as the mattress smelled of smoke. luggage rack is broken"

"The beautiful older hotel with a very Chicago feel. Demario was great and a pleasure work with as we got checked and navigate the city. We had a wonderful time in the city and a quiet, clean, and peaceful place to return to. "

"Everything was amazing and the staff was great "

"I loved the vibe. As a former Marriott front office manager, I was highly impressed with the front desk Staff. Brandon was excellent. We were in a bit of a predicament due to the pool at another hotel being shut down. This hotels pool was so nice. We were in it every day. 8 ft. deep and provided exercise for me an let my kids get out some energy. Loved every bit of my stay. "

"We had a fantastic stay at the Embassy Suites by Hilton Chicago Downtown River North. Our suite was impressively clean and offered plenty of space to spread out, which made it especially comfortable for a multi-day visit. Everything felt well maintained and tidy, which gave us peace of mind right from the start. The location was another highlight. Being in River North meant we were close to great restaurants, shopping, and attractions, and having the subway nearby made getting around the city easy and convenient. It was the perfect base for exploring Chicago. Breakfast was outstanding and far above the standard hotel fare. There were lots of options to choose from, including fresh fruit, pastries, hot items, and the standout feature—a station for custom-made omelets. It was a great way to start each day, and the variety meant there was something for everyone. Overall, Embassy Suites River North checked all the boxes: clean, spacious, well-located, and with excellent breakfast to top it off. We would happily stay here again on our next trip to Chicago."

"Very nice area right by the river. "