Find all hotels by Best Western in Westend from AED 268

"Hot tube was broken but they left it on luke warm and didnt warn it was broken when booked or checked in. Pool was broken, daughter gashed her foot pretty bad on the bottom. Yheres one elevator, they choose to have the staff fill with thier carts while people check out so everyones waiting to use the small space one at a time meaning checkmout takes over an hour. We found out 3 days in they wouldnt clean our rooms or refill towels the whole stay. Forced to put towels and garbage in hallway to be delt with. Had 2 towels in a room of 4 people staying for 3 days. There are so many hotels in area. Should stay in any of them before this place. The t.v. rarely worked. A terrible place to stay with family, especially young kids. Not worth the money. And in the end they offered cheaper tickets to local attractions we went to when we checked out and were leaving town. 😐 Best Western claims you get a free night after 3 night stay but we were never offered this. Never given any gift card for a free night. So false advertising. Not that we would ever stsy in a Best Western again. "

"It was good "

"Good location "

"The main area of the room (9th floor) was spacious but the bathroom is tiny! Elevators were packed at check-in/check-out times (allow for at least a 10 minute wait."

"Everything was great. Elevators are sketchy lol "

"Breakfast does not have a good selection, bath tubs are bath fitter over the original tubs. Front desk staff in helpful. Walls are paper thin. If you go there, make sure you go on the fourth floor or you will be up all night."

"Na"

"I actually walked out of the Dennys restaurant as I was not being served. Chop restaurant on the other hand made up for the lack of service with exceptional servi e!"

"The reason we stayed at the hotel was to use the pool for my children. Unfortunately when we checked in. The pool wasn’t working and the staff asked us to use the next door hotel pool. We didn’t want to do that. It meant going outside and walking outside with wet hair. Unfortunately not a good idea with it being winter. That’s the only downside of staying at the pool. We travelled 2 hours away for a mini gateway. Was pretty disappointing not having a pool. "