"The staff were very friendly and helpful. The food was very nice- particularly breakfast which was freshly cooked. The room was a bit tired but clean and the shower was very nice. It was quiet and in a really good location to visit Kew Gardens which were an easy 10 minute walk away. I felt the stay was very good value for money. "

"Room was clean but very tired as was the building in general . Breakfast was plenty but cooked breakfast was not fresh as in sausages were hard to cut and bacon crispy and dry . Have stayed there many times in the past, it’s a lovely building in style but unfortunately hasn’t been lovingly cared for by Greene King brewery. Shower was hot and quite powerful but no shower/bath mat available was a case of do I break anything on my body trying to climb out of bath as so slippery "

"Parking was available. Friendly welcome. Breakfast OK but sadly no bacon (a simple fix surely?). Room clean and comfortable. "

"The hotel is to undergo a referbishment in a months time. Our room was dreadful, with holes in the walls a television you could not watch as it was facing the ground. The furniture was very damaged"

"Friendly staff. Clean"