"GREAT, they actually hold the door for you! From the luggage crew, front desk, bar, room keep all the way to management, everyone it’s working around the clock to make your stay goes as smooth as possible, very impressive. Will be back in a heart bit."

"ممتاز ع مستوي الضيافة والأستقبال ويعكسون صورة ممتازه للأحترافية والرقي بالتعامل"

"Room, location, staff"

"It was fabulous!!! Total 100 across the board. Dying to stay at another firmdale hotel. Everyone in our group loved it"

"Friendly staff, full scale swimming pool and beautifully decorated room and the public spaces. I would like to stay on the future London visits. "

"So lovely, comfortable and welcoming, you never want to leave. Location is easy walking from shopping, theater, great restaurants. Rooms are charming and beds are dreamy. Staff is friendly and helpful, from advice on restaurants to getting you a taxi. The large library is wonderful for socializing, reading or ordering a cup of tea."

"Super location, excellent service and welcome. "

"Amazing staff, comfortable rooms and public spaces."