Palaces in Western Province

A beautiful hotel with all the amenities you would expect. Views, spa, pool, great food. Recommend!!

Our stay at Sambora Kinigi was truly special and one we will remember for a long time. From the moment we arrived, we felt so welcomed, cared for, and at home. Decoration was beautiful. Every single member of the team was incredibly kind and went above and beyond to make our stay special. Traveling with our baby daughter can sometimes require a little extra planning and flexibility, but the team accommodated all of our needs with so much warmth, patience, and genuine care. It made such a...

Beautiful propertyz beautiful town

Calm and well situated resort, friendly environment, perfect for relaxing!

The property is lovely. Perched on the hillside, you feel like you’re on top of the world every day at breakfast with panoramic view of Lake Kivu. Our cabin was the closest to the lake which offered us unobstructed views from our patio which was the perfect spot to read or watch an incoming rain storm. It was a bit more of a hike uphill to breakfast and dinner but it was worth it. Plus we were also closer to the pool which was really one of the deciding factors why we picked Umutozo. You also...

Wonderful experience. Good breakfast (especially the one to go). The fire in the room is very nice and the hotel is very clean. People are nice and warm.

Lovely location, overlooking Lake Kivu. The staff was wonderful. The restauruant was great and the room very comfortable.

The staff at this property were extremely nice and friendly. The journey from Kigali however was stressful. I recommend renting a jeep or a car with high tires as the roads leading to the accommodation are bad.

Service was impecable and the place nothing short of amazing. My hiking boots broke, they noticed and Sam offered to fixed them and they were line new. Oscar at the bar is a class act.

We really enjoyed our stay here. The rooms are comfortable with a great view of the lake. Plus, the food in the restaurant was excellent, which made dinners so convenient.

What a charming and relaxing stay I had at this lodge. I brought friends and we had a marvelous time! The staff was excellent. Everything was clean. The food was very good. Great location. On a main road so easy to get to. I would stay here again.

The hotel is positioned right across from the lake. Beautiful and tranquil property. Breakfast mostly fruits, eggs, juice, coffee and African tea. The rooms need upgrades, remodeling, better colors on the wall, better paintings. TV in the room did not work. WiFi here is terribly bad and horrible. Those things management and owners need to take into account and fix it. Also, when you pay for your stay thru Expedia they automatically receive notification that customer paid but when you check in...

Good