Search Cottages in Westford

"This is an absolutely gorgeous hotel very well maintained very clean. The staff is very professional and helpful. I am in a wheelchair and could not access the continental breakfast area to make a waffle and every day an employee helped me. For other disabled guest, I will say that the coffee area and the breakfast area are definitely not handicapped accessible so if you come here, ask for help"

"Nice hotel"

"Meh. This property needs some love. Worn carpets, front door on the fritz, leaky ceiling in the breakfast area, broken Nespresso machine, ice maker not working. The buffet was pretty sad - lukewarm coffee, waffles that were barely edible, and just generally not worth the price. I’ve stayed at the other AC Mariott in Somerville and it was MUCH better. Likely won’t book again. On the upside, it’s located next to a lovely walking path. "

"I stayed with my husband and toddler for five days. They gave us a free room upgrade at check-in. We picked this hotel for the location since it was convenient for highway access. We're originally from the area so we knew what we were looking for. Our room was clean and comfortable and had a nice view of the lake. They provide a good breakfast with decent eggs and tasty pancakes. There's plenty of free parking. If I was a tourist, I probably wouldn't want to stay here since I wouldn't say it's exactly modern or has an overall good vibe. It's slightly depressing and it might be a combo of the dated decor and building and also the sad looking clientele. That said, the employees are nice and helpful and the rooms are clean so if you're strapped for cash and just need a bed to sleep in it's fine. But it's not one of those places you go to for the ambiance."

"I have to say I am very dissatisfied with our stay at this hotel. We reserved a deluxe king room on the executive level with a sofa bed, but upon arrival, none of these rooms were available. Instead, we were given a handicap-accessible room on the second floor facing a back patio where people gathered and talked at all hours. To make matters worse, instead of a proper sofa bed, my son was given a rollaway bed with an extremely hard mattress. The bathroom lacked even basic space to place toiletries, and the bathtub was clogged for the first two days. I reported this issue on the first day, but it wasn’t addressed until I complained again the following day. I requested a room change twice, but was only offered a similar room without handicap features—not the room category I had originally paid for. After four nights, it was clear that getting the room we reserved was simply not going to happen. Additionally, the club lounge is closed on weekends, something that was never disclosed anywhere during booking. As a frequent traveler and a Platinum member with Expedia, I was especially disappointed by how this situation was handled. The staff repeatedly used the excuse that my reservation was made through a third party, and as a result, made no real effort to improve our stay or provide a satisfactory solution. Overall, this experience fell far below expectations and was extremely frustrating."

"not too bad of a place for a one night stay! everyone was nice. it did the job for us. "

"Great services and quick check-in. "

"The hotel was beautiful. Very open feel and staff were friendly. When you walk in you smell the smoke from the Spanish restaurant instantly. If smoke bothers you, beware as it spreads over entire hotel. The beds are firm which was not great for my spinal issues. Our tv didn’t work and there was no hotel bartender. Had to try and get seat at restaurant to get a drink."

"This is an old place. "