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"The hotel was clean and the rooms, although small were well appointed and comfortable. The staff were all extremely pleasant and helpful. However, the sound proofing in our room was very poor. It was impossible to sleep with the constant noise of the traffic outside throughout the night. The windows should be triple glazed. "

"Clean room, easy to check in, great location."

"Great location "

"Great location just out of the west end 15mins on the tube which is only 5 mins away at Tower Hill. Hotel was ideal, buffet breakfast very good, huge range to choose from, ate at different times and food was hot and fresh. Room was clean and beds comfortable. Second time I've stayed and would stay again. "

"I was staying on the first floor - immediately next door was a railway line. Constant train noise through windows with minimal noise insulation lead to an almost sleepless night. I recomend rooms on the opposite side of the building."

"Beautiful hotel with friendly staff. So convenient for terminal 5 departures and arrivals, just a short walk away. Just a shame we weren’t staying longer."

"Everything was great about this place except for the bed. I was away 15 nights (this in the middle) and this was the only time I woke with my body aching in the middle of the night and forward. Otherwise beautiful, easy to get to/from the airport breakfast was great. "

"Very convenient location "

"The breakfast did not offer diversity in the menu. There was only pork products offered. Had I known that I would have picked another hotel with diversity in the breakfast menu"