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"Room was clean and staff was nice! Breakfast was okay for a hotel. Some variety but not much. "

"Extremely loud room next to us "

"The room was extremely old and outdated. We have stayed here countless times over the last few years but this time seemed especially unsettling. The overall room looked dirty but was mainly just old and stained. The beds were clean, however, the sink was jam packed with food and the water wouldn’t drain properly. It would have been impossible for housekeeping to have cleaned the sink and not notice it was not draining and why."

"Hotel was clean and rooms were good too. No complaints. Breakfast was good too. I will be stopping by again. "

"I would rate this hotel as good to excellent if not for one employee. I stayed two nights and all the staff including front desk, restaurant and housekeeping were customer friendly and efficient with one exception. I returned back to the main entrance of the hotel on the second night after a long day of attending a burial and memorial service. I made the mistake of asking the person standing at the concierge desk to clarify the direction of the room elevators. He responded demanding to know my room # that I had not committed to memory. His hostility made me feel more like somewhere attempting to cross enemy lines than a paying guest of the hotel that employs him. Overall Chicago is one of the friendliest big cities, Hilton needs to lose this guy fast."

"Bar had good selections. Breakfast was the best I have had in any hotel and staff was friendly and efficient. Front staff is always available and willing to help with any purchase or question."

"The place was nice, but as a first tome visiter, it would have been better if they had given us or emailed me a map of the property. That especially would have been helpful when trying to find my room. We had kids with us, so i wanted to park as close to the room as possible. There were three towers and no obvious indication of where to find my room or which parking lot would be best for our room. Check in was a kiosk, which was fine. However it would be great if the kiosk would offer the option for a key card instead of just a bracelet "

"Parking was good"

"Adequate for an overnight stay between airline flights."