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"Staff were all very polite and kind. "

"Eileen On reception made our check a delight she is so friendly helpful and bubbly it was a pleasure. My only criticism of the property is that it is too warm we tried sleeping with the window open but the noise from the air conditioning units below was too much. "

"Great proximity to everything and great customer service "

"The room was nice if somewhat dark - dark wallpaper and dark furniture. The bathroom had a big shower but signs of mould in places. Sadly the shower didn’t work brilliantly, changing pressure and temperature. The spa was great had a fabulous massage. "

"Everything was clean however a strange odor in restroom. "

"We stayed for 3 nights. Excellent staff and very comfortable bed. Delicious breakfast. The location is perfect, the view from our room was Winchester Cathedral. Parking is reasonably priced at the hotel but you need to get there early as the car park is not very large Definitely would stay again."

"The complimentary Gin and Binoculars were a pleasant surprise. All the staff was very attentive and pleasant. I will be back on my next visit to Southampton."

"Just as expected "

"Staff were happy to deal with a couple of requests re changing the duvet and pillows to non feather/down filling and they had pre-installed a dog bed and bowl, which saved me another trip to the car thankfully. Comfortable, well equipped and dark bedroom. Very nice public areas and staff"