"We made our reservations through you for a king size bed arriving May 19th around 4pm. When we got to our room we found two queen beds instead of a king so we went back down to ask for our king bed. She refused to honor our reservation stating that she didn't have to because we went through a 3rd party vendor, Hotels.com. After asking her three times whether she had any kings available, she finally acknowledged that she did, but she didn't have to honor our reservation although we paid for a king size bed which I showed her on my phone. She told us that they will give third-party reservations whatever they want and that it's Marriott's policy to not honor third party reservations. And if you have 3rd party reservations, they charge you $7 a day to park in their parking lot. If Marriott doesn't want to honor third party reservations, then they need to stop advertising through these vendors. My husband and I are retired and are world travelers so we'll have to think twice before using you anymore because I can't take the risk of not getting the room I reserve."